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Admin Stories: Unlimited Possibilities

You can do anything with Salesforce, whether it’s finding innovative ways to solve business problems, or unlocking new career possibilities. That’s the message from this round of inspiring Admin Stories from around the globe. Our Admin Stories come from near and far: Karen from Chicago via China, and Ryo and Nana from Japan. They all […]

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Help! My Role Hierarchy is a Mess

Is your role Hierarchy a mess? Did you inherit a role hierarchy that hasn’t been maintained? Was it last edited by me like nine years ago? (There’s only a small chance of this. But if so, I am sorry.) Don’t worry we are here to help! You see, things change over time and so too […]

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Have Field Operations? Set Up Field Service Lightning

So your organization has a team out in the field servicing your customers – they could be hard-hat-wearing, wrench-carrying technicians that fix anything from street lights to elevators or they could be home healthcare nurses or they could be associates that get documents to your customers. It does not matter what they do, what matters […]

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5 Reasons You Should Use the Files Related List

Got files everywhere? Do your users attach files to records or groups using the Notes & Attachments related list? Give them a better way to manage those files. Whether you’re working in Salesforce Classic or Lightning Experience, the Files related list is your best bet for attaching files to records and groups. If you don’t […]

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Spring ’17 Release Overview for Admins

The Salesforce Spring ‘17 release is packed full of awesome Lightning Experience features you won’t want to miss out on! We’re taking productivity to a whole new level with features like inline edits in List Views, Favorites, Utility Bar and Lightning Console Apps. We highlighted our favorites in the Salesforce Admin release webinar: Spring ’17 […]

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How the Salesforce Admin Marketing Team uses Quip

Tell me if this sounds familiar- “Oh, that’s a good question. I’m not sure who made that doc.” In a lot of my previous companies, most documents were created and sent out, sometimes uploaded to shared drives or wikis for others to access. They were treated like artifacts in a museum – look but don’t touch. […]

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Different Paths, One Common Career: New Admin Stories

It was an accident. I didn’t want to be a cranky old programmer. I was looking for a better way to support my family. This is how Misty Jones, Ryan Headley, and Zac Otero became Salesforce Admins. Very different paths that all led them to create amazing careers on the Salesforce platform. One thing they […]

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Security Updates in the Spring ‘17 Release

New year, new resolutions. What a great time to address some of those security concerns for the upcoming year! With that in mind, we’re introducing updates in the Spring ‘17 release like enhanced two-factor authentication (2FA) verification and faster Lightning Login to make hitting those 2017 #securitygoals a little bit easier. These are important improvements […]

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