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Equality & Ohana at Salesforce World Tour DC

Last Tuesday the AwesomeAdmin team visited DC for the first Salesforce World Tour of the year, and what a way to kick off the year! The Reagan Center was packed with Salesforce community members eager to learn more about Lightning, Einstein, and celebrate Equal Pay Day with special programming. Equal Pay Day Tuesday, April 4 […]

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Merge Your Picklist Fields Into a Global Value Set

As a Salesforce Admin, you’ve probably dealt with picklists a lot. Last year, we released a new feature called Global Picklists to help Admins manage their picklists (if you haven’t learned about that yet, go here). Almost immediately after the Global Picklists feature was released as a Pilot program, a new idea appeared in the Success Community […]

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TLS 1.0 Disablement: What You Need to Know

Don’t know about you, but we’re so excited that it’s finally spring. Depending on where you live (all over the world, according to our data!), snow is melting, birds are chirping and the chill of winter is finally wearing off. For some of us, spring also marks the time for spring cleaning — a time […]

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How Salesforce Launched Lightning in 7 Steps

Over the past year, Salesforce has been moving department after department to Lightning Experience. It’s an exciting journey that we know you are on as well. To help you be an Awesome Admin, we talked to the admins on the Salesforce IT team to understand how they went through the process of enabling Lightning Experience. […]

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Admin Stories: Unlimited Possibilities

You can do anything with Salesforce, whether it’s finding innovative ways to solve business problems, or unlocking new career possibilities. That’s the message from this round of inspiring Admin Stories from around the globe. Our Admin Stories come from near and far: Karen from Chicago via China, and Ryo and Nana from Japan. They all […]

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Help! My Role Hierarchy is a Mess

Is your role Hierarchy a mess? Did you inherit a role hierarchy that hasn’t been maintained? Was it last edited by me like nine years ago? (There’s only a small chance of this. But if so, I am sorry.) Don’t worry we are here to help! You see, things change over time and so too […]

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Have Field Operations? Set Up Field Service Lightning

So your organization has a team out in the field servicing your customers – they could be hard-hat-wearing, wrench-carrying technicians that fix anything from street lights to elevators or they could be home healthcare nurses or they could be associates that get documents to your customers. It does not matter what they do, what matters […]

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