Leslie Stompor

Leslie is a staff technical writer at Salesforce in the Sales cloud. A tech industry veteran, Leslie has spent more years in technical documentation that she’d care to admit. As a history major at U.C. Berkeley, she loved essay tests and term papers. She’s even been known to use bullet points in her annual holiday letter. When not geeking out about the serial comma, you’ll find her trying to keep up with her two kids or indulging in one of her many craft hobbies.

5 Ways to Improve Your Help Docs

You know you need to beef up your help and documentation. Your users keep asking you to do it. The managers keep hounding you to do it. And your tech support people are desperate for you to do it. But where do you start? I spent some time in tech support when my career began […]