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Latest Blog Posts, Podcasts and Videos

explore the new admin core responsibilities module

From Essential Habits to Core Responsibilities: Elevating the Salesforce Admin Role

The Salesforce Admin role is evolving, and so are the tools and resources designed to support it. In recognition of this progression, we’re excited to announce a significant update: the transformation of the Essential Habits for Salesforce Admins Trailhead module into the newly renamed Core Responsibilities for Salesforce Admins.  This revision reflects a shift from […]

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Get inspired by these Agentforce use cases for admins

4 Inspiring Agentforce Use Cases for Salesforce Admins

The best way to truly appreciate the power of Agentforce—and get inspired to build your own intelligent agents—is by exploring real-world use cases. The recent Agentforce Hackathon in NYC delivered just that: dozens of examples showcasing what you can achieve with this tool, from optimizing logistics costs to streamlining education and more.  During the competition, […]

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Succeed With MuleSoft and Agentforce

How MuleSoft Helps Admins Get the Most out of Agentforce

As a Salesforce Admin, you’re likely already familiar with Agentforce, Salesforce’s collection of assistive and autonomous artificial intelligence (AI) agents. Agentforce can handle a wide variety of tasks within the Salesforce ecosystem. But what happens when your business relies on external applications? How can you extend Agentforce to integrate with other essential tools?  Enter MuleSoft–Salesforce’s […]

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Start Your Admin Career

Salesforce Administrator Profile

You build and manage trusted solutions on the Salesforce Platform. You configure, automate and optimize Salesforce to ensure org health and maximize value. Core responsibilities include managing Salesforce users, data, security, analytics, and products.

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Dive into Product Resources for Admins

Analytics
Visualize data and drive insights with Einstein Analytics, Reports & Dashboards, and Tableau.
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App Building
Use low-code tools to customize your Salesforce org.
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Automation
Create end-to-end workflows for any industry with declarative process automation.
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Integration
Connect apps and data to Salesforce and automate integrations quickly and easily.
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Release Resources
Get release ready with all the resources you need to prepare for the next release.
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Salesforce Einstein
Innovate fast with AI in the Salesforce Platform
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Security
Maintain a healthy, secure org with these latest resources.
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