Einstein Platform

In times of crisis, Artificial Intelligence (AI) is more important than ever. As admins, we want to continue to drive productivity, focus on the right tasks, and enhance business processes. This may look like: Prioritizing customer questions and cases to the right teams Quickly resolving common customer service questions with bots Predicting cash flow and […]

So you’ve created a new prediction, have it set up just the way you want, and enabled it so that you can start receiving predictions on new data as it comes in. You have already checked out the scorecard (see more information in this blog post) at the time you set up your prediction, so […]

During our latest Trailhead Live Session, Ayori Selassie, Product Marketing Manager for Einstein Search, walks Salesforce Admins through how to leverage Einstein Search to increase productivity.  Take a look at the recording: In the session, Ayori answers three key questions:  What is Einstein Search? How do I turn on Einstein Search? How can I customize […]