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Latest Blog Posts

New Video Series: Salesforce Admins Innovate with Prompt Builder

You solve business problems every day in your work as a Salesforce Admin. Whether you’re already using AI to lighten the load, or you’re not sure where to start, you can leverage many of your existing admin skills to build and deploy solutions with the Einstein 1 Platform. Let’s start with Prompt Builder, a generative […]

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Unleashing productivity: Master prompt templates with flow tools

Unleashing Productivity: Master Prompt Templates with Flow Tools

Prompt Builder became generally available on February 29, just over two months ago. Since then, we’ve seen a lot of Salesforce Admins start to experiment and come up with a wide variety of use cases to leverage it. From summarizing records to generating points of view and even creating business-context rich emails, there are a […]

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Videos

AI Prompt Writing for Salesforce Professionals

The rise of the machines Machines and artificial intelligence (AI) have been part of popular discussion since Samuel Butler authored Erewhon (1872), where his satirical…

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Podcasts

Trailhead

Module
+100 POINTS
Discover how generative AI and Einstein GPT are transforming the future of work.
~10 mins
Trail
+4,050 POINTS
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
~10 hrs 15 mins
Module
+400 POINTS
Remove bias from your data and algorithms to create ethical AI systems at your company.
~45 mins

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