Salesforce Einstein

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Latest Blog Posts

Build Intelligent Apps with the Salesforce Platform

As Salesforce Admins, building apps and custom workflows for your Salesforce users is like second nature, and it’s fun! We’ve seen so many super cool apps that leverage Lightning App Builder, Process Builder, Quick Actions, Lightning Components, and more to personalize the user experience and make it much more streamlined. However, users want not only […]

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Understanding Your Prediction Scorecard

Einstein Prediction Builder: Understanding Your Scorecard Metrics and Prediction Quality

So, you’ve built a prediction with Einstein Prediction Builder 🎉. You’ve taken the steps to understand whether or not that prediction is indeed working correctly. You’ve even researched how to think through those predictions while keeping bias in mind in order to get the most accurate set of predictions moving forward. And now, you’re ready […]

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Supercharge Productivity with Einstein Search

Editor’s note: This is a popular blog post, so we’ve updated it with the latest information and resources. Let’s face it. Every #AwesomeAdmin knows that being productive is all about working smarter, not harder. That’s why we’ve given search a big boost in brainpower with results that are more actionable and tailored to how your […]

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VIDEOS

Learn AI with Salesforce: Skill Up to Build a Smarter Business

In times of crisis, Artificial Intelligence (AI) is more important than ever. As admins, we want to continue to drive productivity, focus on the right…

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PODCASTS

TRAILHEAD

Trail
+3,950
See how AI is transforming CRM with smart predictions, recommendations, and automation.
~10 hrs
Badge
+400 POINTS
Learn how to build and troubleshoot a prediction.
~1 hr 30 mins
Badge
+300 POINTS
Learn about voice technology and how you can talk to Salesforce.
~30 mins

MOAR RESOURCES

RESEARCH
Learn about the state of AI research and engineering at Salesforce
TRAILBLAZER COMMUNITY
Learn from peers in the Salesforce Einstein community group
EINSTEIN CHAMPIONS
Evangelize the power of AI in the Salesforce Platform with others
APPEXCHANGE
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