AI

Wow! Dreamforce 2025 is already off to a GREAT start. Not only do we get the chance to connect, learn, and build the Agentic Enterprise together this week, but there were also some game-changing announcements in the Admin Keynote. This year’s keynote took us to Coral Cloud Resorts, a fictional luxury resort featured in Trailhead […]

Calling all Awesome Admins! Dreamforce 2025 is your moment to build boldly and help shape the future of the Salesforce platform. Join us October 14-16, 2025, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with the power of trusted AI, real-time data, and CRM. Dreamforce is where admins become strategic leaders, expand their […]

If you’ve ever struggled to understand what your AI agent actually did in a conversation, or why it missed the mark, you’re not alone. AI solutions promise better experiences, but too often, Salesforce Admins and agent builders are left in the dark without clear ways to monitor performance or improve the customer journey. Poor agent […]