Demystifying Hyperforce for admins As a Salesforce Admin, you might be wondering, what is Hyperforce? Put simply, Hyperforce is Salesforce’s new public cloud-based infrastructure designed to support Salesforce services for the future. A cloud-native architecture, Hyperforce will replace our existing first-party infrastructure and provide significant benefits to our customers, including data residency, enhanced security, availability, […]

Multi-select picklists can be useful for user interface (UI) and data standardization. However, there are some gotchas to using multi-select picklists when you want to work with that data later on. In this blog post, we’ll look at a real-world scenario of how one Salesforce Admin implemented a UI that enables them to collect multiple […]

Are you ready, #AwesomeAdmins? It’s almost time for the Winter ’24 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our […]

AI + Salesforce formulas Formulas are a powerful tool within the Salesforce Platform, and with the advent of artificial intelligence (AI), admins have a robust new tool in their toolkit to create and edit them. Whether it’s jumping the line to start on a complicated formula or trying to figure out what’s wrong with that […]

What are Invocable Composer Flows? MuleSoft Composer is an integration tool designed for admins, business analysts, marketers, salespeople, and team leaders. Using Composer, you can quickly and easily build flows to integrate systems and data and automate integration tasks. It’s a no-code tool you can use to build automations with only clicks. To further supercharge […]

Artificial intelligence (AI) is everywhere right now and everyone is talking about it. From having fun with generative imaging to staring in wonder at driverless cars, it seems that AI is popping up all over the place. Salesforce has made a ton of AI announcements with Sales GPT, Service GPT, Slack GPT, and beyond. As […]

Salesforce Admins have access to a variety of tools that provide visibility into the security of their Salesforce orgs. At Salesforce, we believe in a holistic approach to security that addresses both low-hanging fruit (like easy-to-fix settings) as well as more complex needs. To help admins with this, Salesforce offers native dashboards and reporting tools […]

Welcome to the fifth installment of my Build a Blog series where I teach you how to create a blog specifically for Salesforce Admins. If you’re just getting started with this series and want to catch up, check the links at the end of this post to get up to speed on defining your audience, […]

You’ve likely heard us talk about the importance of the principle of least privilege (PLP) by now, but if you’re still not familiar, let me break it down for you. The PoLP is a cornerstone of modern cybersecurity. Essentially, the principle states that users should have the minimum access needed to do their jobs, and […]