Over the last 14 years in the Salesforce ecosystem, one of the topics talked about least has been maybe one of the most important ones: availability. Availability is a topic not too many people get excited about—that is, until availability is negatively impacted. But with a little thoughtful design, implementation, and eye toward maintaining your […]
As an admin, there may be times where you want to simplify the process of gathering data from your end users by improving the user experience. This involves minimizing the number of screens and clicks needed to get the job done and increasing the overall efficiency of the process. You want to flex those declarative […]
In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Jessie Whitney solves a performance tracking problem using a formula field, reports, and dashboards. Learn how he approached building his solution and his tips for developing admin skills. The problem The business I was working with had all the data (so much data!), but […]
When starting a blog, the first instinct for most people is to grab a custom domain, decide on a platform, and maybe even think about branding. Sometimes that even happens after you’ve written your first couple of posts in your head. And while all are very important things to accomplish, they’re not where you should […]
Ever find yourself building the same automation steps to solve different use cases, which results in slightly different flow solutions? So now you have clones of the same automation steps hanging out in multiple flows. And then, goodness forbid you have to make a change to those steps in all those flows? That can be […]
In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Brittanee Charles solves a disconnected sales process using custom objects, Flow, and App Builder. Learn how she approached building her solution and her tips for developing admin skills. The problem We had two different sales processes in our organization: land sales and home sales. […]
TrailblazerDX ’23 was jam-packed with so much learning, connection, and exciting product announcements. With hundreds of sessions, keynotes, and more demos than we could possibly count packed into just 2 days, it’s hard not to miss some of the exciting announcements. ICYMI (in case you missed it), let’s break down the highlights for admins from […]
Flows are such powerful tools to add to your #AwesomeAdmin toolbelt. They can do a LOT of things and that can be a bit overwhelming especially if you’re new to flow. You’ve probably heard about autolaunched flows, but what are they? You’ve come to the right place. We’re going to give you a high-level overview […]
In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Chance Martin solves an account communications problem using Slack and Flow. Learn how he approached building his solution and his tips for developing admin skills. The problem A while back, I worked with a sales team who struggled to keep everyone on the same […]
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