Raveesh Raina

Raveesh Raina is a Principal Solutions Engineer at Salesforce, aligned to a leading Enterprise bank in Canada. He holds 18 Salesforce Certifications and is among the top 10 ranked Trailhead Rangers (badges and points) worldwide at Salesforce. In addition to being a former Salesforce Admin himself, Raveesh also previously worked as a Salesforce Consultant leading teams to design and deliver Salesforce solutions for clients spanning a variety of industries.

Unleashing productivity: Master prompt templates with flow tools

Unleashing Productivity: Master Prompt Templates with Flow Tools

Prompt Builder became generally available on February 29, just over two months ago. Since then, we’ve seen a lot of Salesforce Admins start to experiment and come up with a wide variety of use cases to leverage it. From summarizing records to generating points of view and even creating business-context rich emails, there are a […]

Be Release Ready Spring '24 | The Ultimate Guide to Prompt Builder.

The Ultimate Guide to Prompt Builder | Spring ’24

Artificial intelligence (AI) is not a new concept to Salesforce or to Salesforce Admins. Over the years, Salesforce has empowered admins with a user-friendly interface for the setup and configuration of predictive AI features such as Opportunity Scoring, Lead Scoring, Einstein Bots, and more. The introduction of generative AI in Salesforce brings even more possibilities […]