Salesforce Admins are always on the lookout for innovative ways to enhance workflows and deliver more value to your organizations. Today, we’re excited to introduce a groundbreaking feature in Agentforce that will revolutionize how you interact with data: multimodality. This new capability allows Salesforce’s Foundational Large Language Models (LLMs) to process various types of input, […]

Prompt Builder became generally available on February 29, just over two months ago. Since then, we’ve seen a lot of Salesforce Admins start to experiment and come up with a wide variety of use cases to leverage it. From summarizing records to generating points of view and even creating business-context rich emails, there are a […]

Artificial intelligence (AI) is not a new concept to Salesforce or to Salesforce Admins. Over the years, Salesforce has empowered admins with a user-friendly interface for the setup and configuration of predictive AI features such as Opportunity Scoring, Lead Scoring, Einstein Bots, and more. The introduction of generative AI in Salesforce brings even more possibilities […]