Did you know the Admin Relations team uses Salesforce to manage our content publication process? We publish many different kinds of content including blogs, videos, marketing campaigns, YouTube Live episodes, Twitter Spaces, and the occasional trail. We also publish on a lot of different topics like Tableau, Sales Cloud, essential habits for Salesforce Admins, Release […]

Thank you so much for reading the 14-part blog series, Skills for Success. Over the past 12 weeks, we’ve shared some amazing content to help Salesforce Admins better understand and develop the skills needed to be successful. Written by admins, for admins, the series featured a great lineup of #AwesomeAdmins who have real-world experience and […]

Data management is crucial to keeping records organized and easily accessible, and to having the information needed to respond to your customers’ needs. In our connected world, it’s become more important than ever to provide personalized experiences for your customers—and having the right data is key. Luckily, AppExchange and Salesforce Labs are here to help. […]

A key part of our jobs as Salesforce Admins is to implement solutions that help our users utilize Salesforce more efficiently. Whether your solution is a small thing that can be completed in a few hours or a more involved undertaking that will span multiple months, developing the skills to manage the project’s scope, budget, […]

Being a Salesforce Administrator means being a subject matter expert (SME) in managing Salesforce as a product within your organization. As a Salesforce Admin, you need to be up to speed on Salesforce’s major feature releases every year as well as the product roadmap for how the platform will continue to evolve. It’s your professional […]

Salesforce customers put their customers at the center of everything they do. How? With data, of course. But let’s face it: Most organizations are struggling to keep up with customer data. As an admin, you know this from experience. Your company uses data from many different sources, like point-of-sale, CRM, and ecommerce. You have numerous […]

When I started my professional career, one of my first assignments was to map out all the existing processes in a financial operations environment. It was a task well-suited to my skill set, as I have a keen eye for process and a passion for driving efficiency. Many years later, I decided to rebuild my […]

Summer ’22 introduces a new feature—Flow Testing! The Summer ’22 Release brings admins the ability to create tests for record-triggered flows with Flow Testing. This beta* feature is a great productivity gain for admins! First, you create positive test scenarios for your flow in advance. This includes setting up a test record to use and […]

“The only constant in life is change.” No doubt you’ve heard this quote by the Greek philosopher Heraclitus at some point in your life. It also rings true in the world of business and your role as a Salesforce Admin. Let’s discuss the importance of managing changes to business process, technology, and people within Salesforce. […]