We hope you’re enjoying the Be An Innovator with Flow adventure. As you know, we are going step-by-step to build an automated business process from start to finish with Flow Builder in our 6-part video series. For video 2, we’re looking at defining the business process so we’re set up to build successfully. Let’s dive a […]
Flow Builder is a hugely powerful tool that can help both admins and developers build solutions on the Salesforce Platform… fast! The first time I witnessed the true power of Flow was right before Dreamforce ’18. We were working on a fun activation to enable admins to discover their #AwesomeAdmin Superpower when we learned the […]
Did you know that you can make your automation even more efficient by building reusable Processes in Process Builder? ? With Invocable Process Builder Processes you can create a process for actions that will be repeated across a Process or multiple processes. This is a great tool to make your automation even more efficient and […]
The Admin team arrived in Boston last week, ready to rock their second World Tour stop of the season! The night before the event, the team attended the New England User Group meeting where Marc gave an overview of the Boston World Tour and the content planned for Admins. It was a fantastic way to […]
What is Service Cloud? Service Cloud is part of the Salesforce platform. It enables you to embed better, faster, more effective customer support right into your Salesforce instance. Plus, there are tons of amazing tools built in that allow #AwesomeAdmins to maximize how their users and agents experience the platform, in addition to helping them […]
We know Admins appreciate anything that can save time, and give you more tools in your toolbelt to move faster. This holds true for many different types of solutions on AppExchange (did you know, there are over 5,000?!). With spring cleaning on the brain, we wanted to take a look at apps from AppExchange that […]
As an #AwesomeAdmin, you may have all the technical tools and skills for your project. But, just as critical is how you manage alignment, expectations, communication, and collaboration across your user groups and stakeholders. Yes, you guessed it right, I am talking about managing change. Specifically, I’m talking about managing the change your users will […]
AI is here. In the Fourth Industrial Revolution, #AwesomeAdmins, developers, business users, and even your kids have likely come in contact with Artificial Intelligence in some form or another. But, it doesn’t have to be scary (we’ve already disproved the theory about killer robots), and it doesn’t have to be overwhelming either. When it comes […]
? Did you know that you can use the Utility Bar to customize your User experience in any Lightning Console or Standard app? You can even Report Charts with “My” filters to expose personalized charts to your Users anywhere in a Lightning App. Resources Check out this great blog on customizing for your Users with […]
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