As we approach the end of 2023, it’s the perfect time to reflect on what we’ve learned as a Salesforce Admin community and to prepare for the exciting year ahead. In this blog post, we’ll recap essential insights that will help you walk away from this year ready to tackle 2024. Let’s dive into our […]

Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why clean data is more important than ever if you want to leverage the potential of generative AI. You should subscribe for the full episode, but here are a few takeaways from our conversation […]

In today’s digital age, personal branding has become essential for Salesforce Admins to stand out in the competitive world of Salesforce. One powerful tool that can help you enhance your personal brand is ChatGPT, an artificial intelligence (AI) language model. In this blog post, we’ll explore four ways you can use ChatGPT to strengthen your […]

This post describes new and planned features, so we want to remind you of our forward-looking statement, which states you should only make purchasing decisions based on existing features and functionality. In a world where the internet is woven into the fabric of our daily lives, accessibility is a human right. If we don’t make […]

Editor’s note: This article was updated on July 24, 2024, with the latest information and resources. As part of Salesforce’s continuous evolution of Einstein, it’s time we take a moment to provide an update on how Einstein is impacting one of your favorite tools in your admin toolbox: Salesforce Flow. Flow has many powerful capabilities […]

While its impact is widespread, one of the most exciting aspects of artificial intelligence (AI) is its ability to create conversational interactions that generate personalized experiences, supercharging productivity and efficiency. In this blog post, we’ll explore how the implementation of large language models on mobile devices is reshaping the enterprise mobile landscape and how Salesforce […]

This blog post was written by myself and Tom Bassett and is an abbreviated version of the presentation we delivered at Dreamforce ’23, where we explored how you can prepare your Salesforce org for the artificial intelligence (AI) revolution. We invite you to read this post, which outlines the key steps you can take, but […]

Today on the Salesforce Admins Podcast, we’re replaying our episode with Sarah Flamion, Research Architect on Salesforce’s Research & Insights Team. Join us as we chat about what recent advances in generative AI mean for admins and the Salesforce Platform. You should subscribe for the full episode, but here are a few takeaways from our […]

In a flash, Dreamforce 2023 has come to a close, leaving us with a clear vision of how #AwesomeAdmins are empowered to shape the future of business. Whether you joined us in person or streamed content on Salesforce+, this year’s Dreamforce illuminated a path to a 🌟bright future🌟 for admins, driven by the latest technology […]