Editor’s note: This post was updated on February 27, 2024, with the latest information and resources. Generative artificial intelligence (AI) has brought tremendous value to the everyday workflows of consumers, from upending how students study for exams to helping travelers quickly plan itineraries. While we’ve encountered firsthand how generative AI supercharges our daily tasks, we […]

AI + Salesforce formulas Formulas are a powerful tool within the Salesforce Platform, and with the advent of artificial intelligence (AI), admins have a robust new tool in their toolkit to create and edit them. Whether it’s jumping the line to start on a complicated formula or trying to figure out what’s wrong with that […]

Artificial intelligence (AI) is everywhere right now and everyone is talking about it. From having fun with generative imaging to staring in wonder at driverless cars, it seems that AI is popping up all over the place. Salesforce has made a ton of AI announcements with Sales GPT, Service GPT, Slack GPT, and beyond. As […]

We’ve all marveled at the power of generative artificial intelligence (AI) and the stunning pace of its adoption. It took Facebook 4 years, the iPhone 3.5 years, and TikTok 9 months to amass 100 million users. ChatGPT did it in 2 months. As you heard on June 12 at AI Day, we’re on a path […]

Today on the Salesforce Admins Podcast, we talk to Ajaay Ravi, Senior Technical Product Manager at Salesforce. Join us as we chat about AI, Flow GPT, and why admins should pay close attention. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ajaay Ravi. Do Androids Dream […]

Salesforce Object Query Language (SOQL) is a powerful tool that allows you to retrieve data from Salesforce. You can use SOQL to query any Salesforce object, including custom objects, custom fields, and user permissions like profile and permission set perms. As a Salesforce Admin, I know that writing SOQL queries can be a pain. Not […]

The rise of the machines Machines and artificial intelligence (AI) have been part of popular discussion since Samuel Butler authored Erewhon (1872), where his satirical utopian society explored the morality of conscious machines as a natural evolution of the Industrial Revolution. One-hundred and fifty years later, OpenAI released GPT-4, introducing the world to AI that […]

Today on the Salesforce Admins Podcast, we talk to Sarah Flamion, Research Architect on Salesforce’s Research & Insights team. Join us as we chat about what recent advances in generative AI mean for admins and the Salesforce Platform. You should subscribe for the full episode, but here are a few takeaways from our conversation with […]

There’s never been a better time to flex your #AwesomeAdmin learner’s mindset and build your skills in the world of artificial intelligence (AI) products and growth. In Being an AI-Minded Admin, we talked about how it’s critical for #AwesomeAdmins to develop their AI skills and knowledge. Whether it’s upcoming Salesforce Platform features that make various […]