TrailheaDX is just around the corner on March 28 and 29! While you should definitely create your own ideal agenda, we think adding these 10 sessions below will help you get the most out of your time at TDX18. Use your Salesforce Powers for Good! Marc Baizman, Cheryl Timoney, Jason Wurtz Calling all volunteers! […]
I recently had the pleasure of speaking with Ian Schoen, Senior Product Designer at Salesforce, about how the Salesforce UX team thinks about productivity, and what lessons Admins can learn from their perspective. Marc: How do UX people think about productivity as it relates to Salesforce? Are there high-level principles that Admins should know about […]
Every Spring season brings with it the opportunity for a fresh start. Another thing that Spring brings every year: a new Salesforce release! What better time to think about making some updates to the way you secure your data? In this post, we’ll highlight some of the most important security updates for Admins in the […]
When was the last time you looked at a list view on any object? Probably today – and probably multiple times a day every day! A list view is simply a list of records meeting specific criteria, and customizing list views is a simple thing for you as a System Administrator to do that will […]
In Spring ’18, we released a new custom time field as an open beta. It means that this new field type will be available in both production and sandbox orgs. While it’s marked as ‘Beta’, this is a high-quality feature that is safe to use. However, there are a few limitations that you should be […]
Being productive is part science, part art. And, that is no exception for the Admin team here at Salesforce! While we each work very differently, we like to share our tips with each other (and all of you) to help ensure that everyone is doing their best work. So, in the spirit of productivity, and […]
A day in the life of a customer service user can be delicately categorized as fast-paced. They turn over dozens of cases per day, with the goal of doing so as quickly as possible while also keeping customer satisfaction in mind. It’s not exactly a cake walk. The utility bar in Service Cloud is a […]
Everywhere you look, there are new ways for #AwesomeAdmins to blaze new trails with Lightning! They are championing productivity, driving adoption, and innovating in their workplaces. In addition to learning about new features, they are also building new apps, automating businesses, and creating new careers. We’re excited to bring you two new Admin Lightning Stories this […]
Tune into the Lightning Experience Pro Tips blog series to learn about setting up Lightning Experience and how to avoid common gotchas along the way. You’ve invested valuable time and effort into setting up your Salesforce org to work just the way your teams need it to. So it’s natural to wonder if moving to […]
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