In Spring ’18, we released a new custom time field as an open beta. It means that this new field type will be available in both production and sandbox orgs. While it’s marked as ‘Beta’, this is a high-quality feature that is safe to use. However, there are a few limitations that you should be […]
Being productive is part science, part art. And, that is no exception for the Admin team here at Salesforce! While we each work very differently, we like to share our tips with each other (and all of you) to help ensure that everyone is doing their best work. So, in the spirit of productivity, and […]
A day in the life of a customer service user can be delicately categorized as fast-paced. They turn over dozens of cases per day, with the goal of doing so as quickly as possible while also keeping customer satisfaction in mind. It’s not exactly a cake walk. The utility bar in Service Cloud is a […]
Everywhere you look, there are new ways for #AwesomeAdmins to blaze new trails with Lightning! They are championing productivity, driving adoption, and innovating in their workplaces. In addition to learning about new features, they are also building new apps, automating businesses, and creating new careers. We’re excited to bring you two new Admin Lightning Stories this […]
Tune into the Lightning Experience Pro Tips blog series to learn about setting up Lightning Experience and how to avoid common gotchas along the way. You’ve invested valuable time and effort into setting up your Salesforce org to work just the way your teams need it to. So it’s natural to wonder if moving to […]
As part of Month of Adoption, we’re taking a deeper dive into how you can get your users to embrace change so they start using Salesforce. And, bonus: we’re learning how the Salesforce User Adoption Services team can help! If you build it, they will come If you build it, the odds are that some […]
When we talk about adoption and Salesforce implementations, we often talk about Carrots and Sticks. A Carrot presents a benefit to your end user— when they engage with your app in the desired fashion they get something positive out of the interaction. A Stick is a penalty or negative consequence for a user using an […]
Throughout the last few weeks, we’ve been asking you to share your favorite resources and insights into how you blaze new trails to drive Salesforce adoption. And, of course, you delivered! Now, we want to share all the community goodness back with you, our trailblazin’ #AwesomeAdmins. See what your fellow Salesforce Admins have said, and […]
Adoption is a key component to every Salesforce Admin’s success. If you’re ready to take adoption to the next level, let’s talk about Emoji ?! Emoji are everywhere! You’ve probably had text message conversations consisting entirely of emoji! According to emojipedia, there are 2,666 emoji and the most popular one is ?. If you want […]
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