Winter ’21 is just around the corner and will include a critical update that could impact any page leveraging a custom component. As a Salesforce Admin, you’ve probably noticed this alert in your Security Alerts (Setup | Security | Security Alerts) and might have overlooked this. But because it involves permissions and user management, we […]
Did you know ? with the Spring ’20 Release, Admins can now empower their end-users to merge cases? This will help your Customer Service agents consolidate duplicate cases. It will also support clean data and accurate case history about your clients. In this video you will learn: How to enable case merge in your org […]
Welcome to another post in the “How I Solved This” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution yourself! Let’s take a look […]
Hey #AwesomeAdmins! Every Tuesday this month, we will talk about the awesome TDX sessions we saw last month. We realize you may not have a whole day to set aside for learning, but we bet you can find 30 minutes this week (and next week, and maybe the week after that!). ? Admin Episode: How […]
Editor’s note: This is one of our most popular posts, so we’ve updated it with the latest information and resources. A big portion of a Salesforce Admin’s job is listening and learning. Listening to your users and learning what they need will not only help you drive adoption but also help shape your feature roadmap. […]
Hey #AwesomeAdmins! Every Tuesday this month, we will talk about the awesome TDX sessions we saw last month. We realize you may not have a whole day to set aside for learning, but we bet you can find 30 minutes this week (and next week, and maybe the week after that!). ? Admin Episode: Building […]
The AppExchange team asked Salesforce Admins how they’re feeling and what they’re doing now. We learned about your new, varying challenges. You wanted to quickly survey customers, without learning another new tool. You asked to build new dashboards, without actually having to build them. Many of you found hope in the support of colleagues, family, […]
Your Salesforce users use many different apps to communicate, collaborate, manage their data and processes in addition to Salesforce. Because of this, it can be difficult for them to optimize their collaboration and productivity while having to flip between various systems. That is why we have combined the power of Salesforce with real-time alerts, chat, […]
Update (July 31, 2020) – Based on feedback from the Trailblazer Community, we’ve decided to extend the contest to Friday, August 14! Since we’ve embarked on our journey with Salesforce Einstein a couple of years ago, we’ve been listening to customers, Admins, and users. We’ve heard that you want to build intelligent apps but face […]
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