Welcome to a new series on the Salesforce Admins blog called “How I Solved This.” In this series, we will do a deep dive into a specific business problem, and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution […]


As of TrailblazerDX ’23, the new Salesforce Integration User License has made it more cost effective than ever before to have a dedicated integration user for every integration. The Salesforce Integration User License is an API Only license restricted for system-to-system integration purposes. Learn more about this new license in the Release Notes. Every #AwesomeAdmin […]

Many Salesforce Administrators are making huge strides in their careers, skyrocketing to success and becoming strong leaders both within their company and the Salesforce community. We’re here to help Salesforce Admins continue to grow their careers and provide insight into the particular skills Salesforce Admins should strive to develop in order to reach their full […]

#AwesomeAdmin Melissa Hill Dees wondered aloud to the Trailblazer community on Twitter how she could duplicate a Salesforce record while updating some of the fields using only declarative tools. Melissa says, when a record meets a specific criteria, “I want to duplicate the record, adjust some values, and save the new record.” This made me […]

The Salesforce World Tour is coming to Boston on April 2, 2020. Get ready for a full day of innovation and inspiration at the Hynes Convention Center in downtown Boston. If you haven’t already, register here and you’ll get more info about the day-long event. We want YOU to present at Salesforce World Tour Boston! […]

An essential part of every Admin’s job is staying on top of the latest Salesforce releases. Three times a year Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer! As an #AwesomeAdmin, getting the benefits from these releases […]

An #AwesomeAdmin for a non-profit art school recently reached out to me with a problem. She adopted the school’s org a while back and has helped them make small changes over time. This #AwesomeAdmin, Sam, (real names have been changed) got a frantic email from the school’s program administrator saying that Salesforce was broken! As […]

We want YOU to present at Amsterdam Basecamp! The Salesforce Admin Relations team is heading to Amsterdam and we want your presentation ideas for the Admin Theater. The Admin Theater at Amsterdam Basecamp is where #AwesomeAdmins deliver and absorb engaging, actionable, and memorable content that helps them develop essential Salesforce Admin skills, drive success for […]

Lightning Flow makes it possible to build seamless experiences for your customers and employees with as little code as possible. By applying the power of low-code, drag-and-drop functionality to customer engagement, you can automate the complex logic of your business process in Salesforce – even if you need to interact with external systems. Two builders […]