Last year at Dreamforce ‘19, I was honored to have the opportunity to share my presentation, Build an Experience: Why Every Platform App Builder Will Love Community Builder, to an eager audience of Salesforce Admins. In that session, I spoke about the shift that is subtly happening before our eyes. That is, in the Salesforce […]


Welcome to a new series on the Salesforce Admins blog called “How I Solved This.” In this series, we will do a deep dive into a specific business problem, and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution […]

As a Salesforce Admin, one of your core responsibilities revolves around Adoption, ensuring end users are able to take advantage of Salesforce to increase their productivity. Adoption can also be one of the hardest things to drive, because it involves other people. Unlike developing an app or customizing a Lightning page, which are activities fully […]

The Salesforce World Tour is coming to Toronto on April 9, 2020. Get ready for a full day of innovation and inspiration at the Enercare Centre. If you haven’t already, register here and you’ll get more info about the day-long event. We want YOU to present at Salesforce World Tour Toronto! The World Tour will […]

Welcome to a new series on the Salesforce Admins blog called “How I Solved This.” In this series, we will do a deep dive into a specific business problem, and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution […]

As of TrailblazerDX ’23, the new Salesforce Integration User License has made it more cost effective than ever before to have a dedicated integration user for every integration. The Salesforce Integration User License is an API Only license restricted for system-to-system integration purposes. Learn more about this new license in the Release Notes. Every #AwesomeAdmin […]

Many Salesforce Administrators are making huge strides in their careers, skyrocketing to success and becoming strong leaders both within their company and the Salesforce community. We’re here to help Salesforce Admins continue to grow their careers and provide insight into the particular skills Salesforce Admins should strive to develop in order to reach their full […]

#AwesomeAdmin Melissa Hill Dees wondered aloud to the Trailblazer community on Twitter how she could duplicate a Salesforce record while updating some of the fields using only declarative tools. Melissa says, when a record meets a specific criteria, “I want to duplicate the record, adjust some values, and save the new record.” This made me […]

The Salesforce World Tour is coming to Boston on April 2, 2020. Get ready for a full day of innovation and inspiration at the Hynes Convention Center in downtown Boston. If you haven’t already, register here and you’ll get more info about the day-long event. We want YOU to present at Salesforce World Tour Boston! […]