🖥Webinar: Champion Productivity with Service Cloud

March 27th at 10 am PT & 12 pm ACT

Join our webinar to learn best practices for maximizing user experience and productivity in Service Cloud. Learn from our Salesforce PM and UX service leads on how you as an #AwesomeAdmin can create engaging experiences for your agents and help them solve cases faster with pre-built apps and automation.

Key Takeaways

  • Salesforce UX best practices for setting up a Service Console
  • Components and features that help improve user productivity
  • UI Automation with Macros in Service Cloud

Speakers

Vincent Pham
Sr. Product Manager, Service Cloud, Salesforce
@Vinceps

LeeAnne Rimel
Principle Admin Evangelist, Salesforce
@leeanndroid

Purvi Desai
Sr. Product Marketing Manager, Service, Salesforce

Recording & Slides

https://www.youtube.com/embed/xizRsWAKGBM


Moar Info

Trailhead: Empower Managers and Agents with the Service Cloud Platform