Agentforce

Just like that, TDX 2025 has come and gone! Whether you joined us in person or streamed sessions on Salesforce+, we hope you enjoyed all the insightful content designed to help you succeed in your careers and equip you with the knowledge and tools needed on your journey to becoming Agentblazers. With more than 50 […]

When you first create an agent—like a service agent for support queries—it can be tempting to deploy it right away. However, by following a test-driven development (TDD) approach, you write tests first, set clear expectations, and then build your agent to pass these tests. This process, combined with creating a robust test dataset and running […]

What is Data Cloud Governance? As a Salesforce Admin, you’re the backbone of your organization’s data management. You make sure everyone has the right data at the right time to do their jobs efficiently, while keeping everything secure, compliant, and running smoothly. But as we move into an agent-driven future, the workplace is evolving. Employees […]