Humans with agents drive customer success together
Agentforce
Get Started with Agentforce
Read
5 Questions To Ask When Building an Agent
Watch
Unleash the power of Agentforce
Get Hands-On
Take the #BuiltWithAgentforce Quest
Latest Blog Posts
Building with Agentforce opens up a world of possibilities for Salesforce Admins, but identifying strong use cases and getting started can feel overwhelming at first. That’s why we asked six experienced Agentblazers to share their top tips for getting started, building efficiently, and demonstrating impact. From finding the right use case to preparing your data, […]
The evolving admin landscape The Salesforce Admin role is continuously evolving, especially with the integration of artificial intelligence (AI). As Salesforce Admins, we play a crucial role in ensuring our users get the most out of the platform, and sometimes that means adapting to where our users are most comfortable. One such place is Slack, […]
This article was co-authored by Holly Prouty and Tuhina Koppikar, Lead Researchers on the Salesforce Research & Insights team. At TDX ’25, the Agentforce Feedback Zone gave the Salesforce Research & Insights team an opportunity to listen to and learn from 228 admins, developers, and architects exploring Agentforce capabilities. Research & Insights partners tightly with […]
Learn on Trailhead
Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.
1 hr 50 mins
Create an Agentforce Service Agent to assist with recommendations and bookings.
20 mins
Learn how these autonomous apps use LLMs and context to assist customers and human agents.
5 mins
Agentforce Videos for Admins
Learn how Agentforce makes admins more productive.
Trailblazer Community
Learn from peers in the community.
AI Resources
Discover additional AI resources.
