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Latest Blog Posts

Introducing Setup Powered by Agentforce

Introducing Setup Powered by Agentforce: Your New Admin Superpower

Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (pilot at Dreamforce). This will make your life easier by helping with key tasks like managing users, creating objects and fields, troubleshooting user access issues, summarizing Help & Training, and navigating you to the right Setup page […]

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The Salesforce Admin’s Guide to Dreamforce 2025

The Salesforce Admin’s Guide to Dreamforce 2025

Calling all Awesome Admins! Dreamforce 2025 is your moment to build boldly and help shape the future of the Salesforce platform. Join us October 14-16, 2025, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with the power of trusted AI, real-time data, and CRM. Dreamforce is where admins become strategic leaders, expand their […]

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Jen’s Top Winter ’26 Features

Jen’s Top Winter ’26 Features for Admins

Ah, winter . . . As I think about winter in the U.S., I have visions of me being fully decked out in my heated jacket and scarf, with my heated hand warmer keeping my hands nice and toasty. Yes, heated all the things. Meanwhile, my furry co-worker Mochi is living her best life, treating […]

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Learn on Trailhead

Trail
1,500 points
Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.
1 hr 50 mins
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500 points
Create an Agentforce Service Agent to assist with recommendations and bookings.
20 mins
Module
100 points
Learn how these autonomous apps use LLMs and context to assist customers and human agents.
5 mins

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