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Latest Blog Posts

Turn Your Data Into Custom AI Models With Einstein Studio

Turn Your Data Into Custom AI Models With Einstein Studio

Out of the box, Agentforce provides Salesforce Admins with a plethora of AI models to work with from leading vendors like Anthropic, OpenAI, and Google. When using tools like Prompt Builder, admins can select these models specifically to see if different models achieve different results.   While they typically produce fairly similar results, newer or larger […]

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Build No-Code Slack and Salesforce Automations With Flow

Build No-Code Slack and Salesforce Automations With Flow

This blog is written by Jennifer Lee in collaboration with Jeremiah Peoples, Staff Developer Advocate at Slack. As Salesforce Admins, we’re all about creating incredible user experiences and driving efficiency for our business. But one of the biggest blockers we can help solve is that dreaded swivel chair. It’s a modern work challenge. You know […]

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Trail
4,500 points
Explore core AI concepts and build a basic agent for key tasks.
7 hr 30 mins
Project
500 points
Create an Agentforce Service Agent to assist with recommendations and bookings.
20 mins
Module
100 points
Learn how these autonomous apps use LLMs and context to assist customers and human agents.
5 mins

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