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Celebrating 10 years of awesome admins

From Low Code to Agentforce: A 10-Year Journey of Awesome Admins

Over the past decade, the Salesforce Admin role has undergone a remarkable transformation, evolving alongside the platform itself from a simple CRM tool to a robust business ecosystem.  As Salesforce has grown, so too has the significance and complexity of the admin role, making it one of the most critical positions within any organization leveraging […]

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5 questions to consider when building an agent

5 Questions Admins Should Ask When Building an Agent With Agentforce

It’s possible by now you’ve been to a Salesforce event or went through some Trailhead modules, and you’ve built your first agent in Salesforce. What’s even more possible is that you know about artificial intelligence (AI) and have in some way been involved in company discussions about its use. For me, those types of discussions […]

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A podcast cover featuring John Demby for the Salesforce Admins Podcast.

What Makes Tableau Pulse Essential for Salesforce Admins?

Today on the Salesforce Admins Podcast, we talk to John Demby, Director of Solution Engineering at Tableau. Join us as we chat about Pulse for Salesforce, Tableau Einstein, and how easy it is to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Demby. […]

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Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.
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Create an Agentforce Service Agent to assist with recommendations and bookings.
20 mins
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Learn how these autonomous apps use LLMs and context to assist customers and human agents.
5 mins

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