Agentforce

Humans with agents drive customer success together

Get Started with Agentforce

Read
Your 5-Step Guide to Successful Agentforce Adoption
Watch
Agentforce Decoded Video Series
Get Hands-On
Become an Agentblazer

Latest Blog Posts

Agentforce Decoded: Skill up in 5 Minutes or Less

Agentforce Decoded: Skill Up for the Agentic Era in 5 Minutes or Less

The role of the Salesforce Admin is evolving from managing a platform to governing a digital workforce. But we know that as an admin, your “to-do” list is already miles long. That’s why we created Agentforce Decoded—a series of high-impact technical walkthroughs designed to respect your schedule. ⚡ Series spotlight: Learning at admin speed Every […]

READ MORE
How Agentforce Service Assistant helps Admins Lead with AI

How Agentforce Service Assistant Helps Salesforce Admins Become AI Leaders

As Salesforce Admins, we’ve always been trusted with the hard stuff: business process, system integrity, and outcomes the business can rely on. We’re the ones who translate how work should happen into systems that actually make it happen—securely, consistently, and at scale. In 2026, that responsibility isn’t going away. It expands. There’s a difference between […]

READ MORE

Learn on Trailhead

Trail
4,500 points
Explore core AI concepts and build a basic agent for key tasks.
7 hr 30 mins
Project
500 points
Create an Agentforce Service Agent to assist with recommendations and bookings.
20 mins
Module
100 points
Learn how these autonomous apps use LLMs and context to assist customers and human agents.
5 mins

Agentforce Videos for Admins
Learn how Agentforce makes admins more productive.
Trailblazer Community
Learn from peers in the community.
AI Resources
Discover additional AI resources.
AppExchange
Extend Agentforce with partner-built agents, actions, and AI apps.