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How Agentforce Service Assistant helps Admins Lead with AI

How Agentforce Service Assistant Helps Salesforce Admins Become AI Leaders

As Salesforce Admins, we’ve always been trusted with the hard stuff: business process, system integrity, and outcomes the business can rely on. We’re the ones who translate how work should happen into systems that actually make it happen—securely, consistently, and at scale. In 2026, that responsibility isn’t going away. It expands. There’s a difference between […]

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Your Security Center Just Got an Agentforce Glow Up

Your Security Center Just Got an Agentforce Glow Up

For many solo admins—and I know there are a lot of you out there—out-of-the-box features and being security savvy can be enough to meet the basic security requirements for your Salesforce org. But what about the admins working in heavily regulated industries or for high-growth organizations that are quickly scaling? You may need additional help […]

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4,500 points
Explore core AI concepts and build a basic agent for key tasks.
7 hr 30 mins
Project
500 points
Create an Agentforce Service Agent to assist with recommendations and bookings.
20 mins
Module
100 points
Learn how these autonomous apps use LLMs and context to assist customers and human agents.
5 mins

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