Agentforce

Humans with agents drive customer success together

Get Started with Agentforce

Read
5 Questions To Ask When Building an Agent
Watch
Unleash the power of Agentforce
Get Hands-On
Take the #BuiltWithAgentforce Quest

Latest Blog Posts

Employee Agents: Your User Support Advantage

Employee Agents and Foundations: The Admin Advantage for User Support

If you’re a Salesforce Admin looking for ways to scale support, reduce repetitive work, and make Salesforce easier for your users, employee agents are for you. These built-in artificial intelligence (AI) assistants are now available with Salesforce Foundations (Enterprise Edition or above), and you can get started without extra cost.  They’re designed to help your […]

READ MORE
engaging stakeholders with agentforce

Demo to Deployment: Engaging Stakeholders With Agentforce

As Salesforce Admins, we’ve dived headfirst into Agentforce. We’re building agents in Trailhead, attending workshops like Agentforce NOW, doing hands-on sessions with our Community Groups and at conferences like TDX, and coming up with ideas of how to put agents to work for our individual business need, even bringing that to fruition through events like […]

READ MORE

Learn on Trailhead

Trail
1,500 points
Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.
1 hr 50 mins
Project
500 points
Create an Agentforce Service Agent to assist with recommendations and bookings.
20 mins
Module
100 points
Learn how these autonomous apps use LLMs and context to assist customers and human agents.
5 mins

Agentforce Videos for Admins
Learn how Agentforce makes admins more productive.
Trailblazer Community
Learn from peers in the community.
AI Resources
Discover additional AI resources.
AppExchange
Extend Agentforce with partner-built agents, actions, and AI apps.