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Building with Agentforce opens up a world of possibilities for Salesforce Admins, but identifying strong use cases and getting started can feel overwhelming at first. That’s why we asked six experienced Agentblazers to share their top tips for getting started, building efficiently, and demonstrating impact. From finding the right use case to preparing your data, […]

The evolving admin landscape The Salesforce Admin role is continuously evolving, especially with the integration of artificial intelligence (AI). As Salesforce Admins, we play a crucial role in ensuring our users get the most out of the platform, and sometimes that means adapting to where our users are most comfortable. One such place is Slack, […]

This article was co-authored by Holly Prouty and Tuhina Koppikar, Lead Researchers on the Salesforce Research & Insights team. At TDX ’25, the Agentforce Feedback Zone gave the Salesforce Research & Insights team an opportunity to listen to and learn from 228 admins, developers, and architects exploring Agentforce capabilities. Research & Insights partners tightly with […]