Humans with agents drive customer success together
Agentforce
Get Started with Agentforce
Read
5 Questions To Ask When Building an Agent
Watch
Unleash the power of Agentforce
Get Hands-On
Take the #BuiltWithAgentforce Quest
Latest Blog Posts
Slack and Agentforce are, in some ways, natural companions. They both offer a conversational interface you can use to find information and provide access to automations through that interface. Think of Slack as the one place you can work with your colleagues, agents, and data. Agentforce’s ability to leverage automation and integrations using Flow and […]
Just like that, TDX 2025 has come and gone! Whether you joined us in person or streamed sessions on Salesforce+, we hope you enjoyed all the insightful content designed to help you succeed in your careers and equip you with the knowledge and tools needed on your journey to becoming Agentblazers. With more than 50 […]
When you first create an agent—like a service agent for support queries—it can be tempting to deploy it right away. However, by following a test-driven development (TDD) approach, you write tests first, set clear expectations, and then build your agent to pass these tests. This process, combined with creating a robust test dataset and running […]
Learn on Trailhead
Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.
1 hr 50 mins
Create an Agentforce Service Agent to assist with recommendations and bookings.
20 mins
Learn how these autonomous apps use LLMs and context to assist customers and human agents.
5 mins
Agentforce Videos for Admins
Learn how Agentforce makes admins more productive.
Trailblazer Community
Learn from peers in the community.
AI Resources
Discover additional AI resources.
