Salesforce Admin Skills Kit
Helping job seekers and employers understand the skills required to be a successful Salesforce Admin in today’s world.
A Blueprint for Success
Better understand the skills needed to be a successful Salesforce Admin. Find examples of the different ways admin skills may be represented on resumes and job descriptions.
Are you a job seeker looking for a Salesforce Admin job?
Use this as a guide when writing your resume and preparing for interviews.
Are you an employer hiring a Salesforce Admin?
Use this as a guide when writing job descriptions and interviewing candidates.
Are you already a Salesforce Admin?
Use this as a guide when preparing for performance reviews and to showcase the amazing work you do.
Explore the Skills
Communication
Collaborate with business and technical stakeholders to design, configure, and implement Salesforce.
Problem Solving
Solve business problems using the Salesforce Platform.
Attention To Detail
Complete complex projects accurately and thoroughly.
Learner's Mindset
Continually stay up to date with new Salesforce technology and inspire others to do the same.
User Management
Customize the user experience and manage profiles, permissions, roles, and groups.
Security Management
Proactively set up processes to manage and protect customer and business data.
Business Analysis
Improve the efficiency of business operations by proactively undertaking regular process analysis and documentation.
Data Analysis
Provide reporting on a regular basis to help users and executives gain insights and make decisions from Salesforce data.
Data Management
Create processes to ensure data in Salesforce is managed correctly.
Designer's Mindset
Create human-centered user experiences in Salesforce.
Change Management
Manage changes to business processes, technology, and people within Salesforce.
Process Automation
Create, maintain, and enhance automated business processes.
Product Management
Manage the end-to-end implementation of Salesforce, including the overall strategy and day-to-day activities involved in administering Salesforce.
Project Management
Plan and oversee Salesforce projects to ensure they’re completed on time and within budget.
More information
How to successfully use this kit?
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