Examples of how to represent skills required on a job description:

• Possess excellent communication skills and a proven track record of working in a collaborative team environment.
• Translate business requirements into technical solutions.
• Provide ongoing support and training to end users, including the creation and delivery of workshop materials, demoing new features, and documentation maintenance.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Communication
• Develop Your Communication Skills as a Salesforce Admin
• Storytelling & Communication
• A New Way to Talk to Users and Executives About Salesforce Administration
• Essential Habits for Salesforce Admins

Examples of how to represent skills required on a job description:

• Troubleshoot problems and implement suitable solutions in a timely manner.
• Collaborate with stakeholders to design technical solutions to meet business needs.
• Implement Salesforce solutions to solve business challenges, improve processes, and increase adoption.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Problem Solving
• Skills for Success Video Series – Episode 2
• Enhance Your Problem-Solving Skills as a Salesforce Admin
• Best Practices for Troubleshooting
• Salesforce Skills and Experience Building
• How I Solved It YouTube Playlist

Examples of how to represent skills required on a job description:

• Demonstrate strong attention to detail, ensuring tasks are completed thoroughly and accurately.
• Work closely with stakeholders to deliver projects with high attention to detail.
• Improve business productivity, efficiency, and performance through critical evaluation of information gathered from multiple sources.

Use these resources to learn even more about this skill and how you can develop it:

• The Importance of Attention to Detail as a Salesforce Admin
• Accountability & Delegation
• Import and Export with Data Management Tools
• Create Reports and Dashboards for Sales and Marketing Managers

Examples of how to represent skills required on a job description:

• Demonstrate a passion for learning and staying up to date with new technology, inspiring others within the organization to do the same.
• Be a self-learner who leads by example and challenges the status quo.
• Quickly learn business needs, design practical Salesforce solutions, and communicate these clearly to stakeholders.

Use these resources to learn even more about this skill and how you can develop it:

• Skills for Success Video Series – Episode 5
• Grow a Learner’s Mindset as a Salesforce Admin
• Salesforce Administrator Certifications
• Salesforce Administrator Superbadges
• Always be Learning Salesforce Admins Podcast with Stephanie Herrera

Examples of how to represent skills required on a job description:

• Oversee all administrative functions within Salesforce, including the creation and maintenance of user profiles and permissions.
• Build a customized user experience to boost productivity and drive success.
• Create an effective training and adoption strategy to grow the Salesforce skill set across the organization.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Managing User Requests
• Learn and Develop User Management Skills as a Salesforce Admin
• User Management
• Expert Corner: Explore the Future of User Management with Product Manager Cheryl Feldman
• 5 User Management Habits That Will Help Your Admin Career

Examples of how to represent skills required on a job description:

• Maintain the Salesforce security model including roles, profiles, sharing rules, and permission sets.
• Regularly perform a Salesforce Health Check and implement field-level security with a least privilege access mindset.
• Ensure that Salesforce implementation adheres to corporate security standards, complete regular internal system audits, and prepare for system upgrades.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Security Management
• Admin Best Practices Video Series – Permission Sets
• Hone Your Security Management Skills as a Salesforce Admin
• Security Basics
• Admin Best Practices: Security
• 5 Security Habits That Will Help Your Admin Career

Examples of how to represent skills required on a job description:

• Improve business processes and efficiency in Salesforce using your strong business analysis skills.
• Analyze business processes and make data-driven recommendations for improvement.
• Possess a deep understanding of Salesforce products, processes, and best practices.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Business Analysis
• Admin Best Practices Video Series – Business Analysis
• The Importance of Business Analysis as a Salesforce Admin 
• Business Process Mapping
• Become A Business Analysis Detective
• Think Like a Salesforce Business Analyst with Tiffany Thomas

Examples of how to represent skills required on a job description:

• Create reports and dashboards to monitor data quality and business metrics.
• Demonstrate a passion for data analytics and trends.
• Provide data-driven recommendations to senior management by building visually compelling dashboards.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Data Analysis
• Admin Best Practices Video Series – Build Reports and Dashboards
• Build Your Data Analysis Skills as a Salesforce Admin
• Reports & Dashboards for Lightning Experience
• Embed Dashboards and Report Charts on Lightning Pages
• Admin Best Practices: Reports & Dashboards
• An Admin’s Guide to Better Reports & Dashboards

Examples of how to represent skills required on a job description:

• Maintain Salesforce as the source of truth for all customer and sales data.
• Monitor and update Salesforce data including importing, exporting, and mass updating of data.
• Oversee the execution of day-to-day configuration, support, maintenance, and improvement of Salesforce, including the creation of custom objects and fields.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Data Management
• Skills for Success Video Series – Episode 2
• Why Clean Data Is Non-Negotiable in the AI Era
• Flex Your Data Management Skills as a Salesforce Admin
• Data Management
• Data Quality
• 6 Data Management Habits That Will Help You Succeed in Your Role

Examples of how to represent skills required on a job description:

• Deliver human-centered user experiences using Salesforce.
• Possess a baseline knowledge of how to solve problems using design UX concepts.
• Understand the declarative features of the Salesforce Platform and how they can be used to design a human-centered user experience to solve problems.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Designer’s Mindset
• Skills for Success Video Series – Episode 5
• Develop a Designer’s Mindset as a Salesforce Admin
• Get to Know Relationship Design
• Design Thinking for Admins with Adam Doti

Examples of how to represent skills required on a job description:

• Oversee all activities related to managing changes within Salesforce, including changes to business processes, technology, and people.
• Design and implement new processes within Salesforce, and facilitate user adoption of these processes.
• Possess knowledge of deployment strategies and processes, for example, staging environment versus production.

Use these resources to learn even more about this skill and how you can develop it:

• 3 Tips for Improving Your Change Management Skills as a Salesforce Admin
• Empower Your Salesforce Users
• #LowCodeLove: Change Management
• Change Set Development Model

Examples of how to represent skills required on a job description:

• Create, maintain, and enhance automated business processes.
• Use tools such as Flow to build automations within Salesforce.
• Advise and implement process automation within Salesforce, ensuring accurate documentation.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Automating Processes
• How to Automatically Deactivate Users Who Haven’t Logged On in 90 Days
• What Is a Schedule-Triggered Flow?
• Refine Your Process Automation Skills as a Salesforce Admin
• Automate Your Business Processes with Salesforce Flow
• Process Automation Specialist
• Learn How to Build Beginner to Advanced Flows in 3 Weeks

Examples of how to represent skills required on a job description:

• Ensure the business gets the most value and ROI out of Salesforce products and that they’re used to help users and customers.
• Evaluate new Salesforce products/features and partner with stakeholders to implement and deploy to production.
• Develop customer-facing interfaces, including the creation and maintenance of fields, views, campaigns, and other Salesforce applications and functions.

Use these resources to learn even more about this skill and how you can develop it:

• Sharpen Your Product Management Skills as a Salesforce Admin
• Prepare for Salesforce Releases
• Salesforce Governance with J. and René

Examples of how to represent skills required on a job description:

• Act as the primary day-to-day point of contact for all operational aspects of Salesforce projects.
• Drive implementations of high-quality solutions through building strong stakeholder relationships and facilitating regular status meetings.
• Monitor and manage project scope, budget, and schedule to ensure project stays on track.

Use these resources to learn even more about this skill and how you can develop it:

• How I Solved It Video Series – Project Management
• Skills for Success Video Series – Episode 3
• Effective Project Management with David Giller
• Strengthen Your Project Management Skills as a Salesforce Admin
• Learn Project Management Essentials from Walden University
• Project Management 101 for Salesforce Administrators
• Project Management Plan Lite
• Strengthen Your Project Management Skills as a Salesforce Admin