Slack

Have you ever wished you could update Salesforce without leaving Slack? Okay, maybe you haven’t had this thought as an admin who lives and breathes Salesforce, but I bet you’ve heard this request from your users.  As admins, we play a vital role in ensuring our users get the most out of the platform and […]

The evolving admin landscape The Salesforce Admin role is continuously evolving, especially with the integration of artificial intelligence (AI). As Salesforce Admins, we play a crucial role in ensuring our users get the most out of the platform, and sometimes that means adapting to where our users are most comfortable. One such place is Slack, […]

Slack and Agentforce are, in some ways, natural companions. They both offer a conversational interface you can use to find information and provide access to automations through that interface. Think of Slack as the one place you can work with your colleagues, agents, and data.  Agentforce’s ability to leverage automation and integrations using Flow and […]