Erica Kuhl on Successful Community Management

By

Erica KuhlShow Notes:

This week we are talking Erica Kuhl the Director of Community at Salesforce.com about what it takes to build community management and the vision Salesforce has for it’s community. It’s a must listen to for Admins and Community managers you will learn about what it takes to build a great community- I’ll give you a hint: trust and transparency are key! You will get insight as to how Erica got started as a Community manager, why she values her MVP program, and what she does to be successful everyday. We make a few people celebrities, so listen to hear if it’s you and of course we have a dramatic reading of a SteveMo Answer. You can follow Erica on twitter at @ericakkuhl

Love our podcasts?

Subscribe today on iTunes, Google Play, Sound Cloud and Spotify!

How Are 2025 Admin Predictions Holding Up So Far?

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we revisit the team’s predictions from the beginning of the year for how Agentforce will change the game for admins in 2025.  You should subscribe for the full episode, […]

READ MORE

Real Talk for Admins on Content, Conferences, and Agentforce

Today on the Salesforce Admins Podcast, we talk to Joy Shutters-Helbing, Senior Manager of Salesforce Practice at Captech and Salesforce MVP Hall-of-Famer, and Mike Reynolds, Senior Product Marketing Manager at Slack. Join us as we chat about creating community content, navigating conference submissions, and their new podcast, The JAM. You should subscribe for the full […]

READ MORE