New Admin Classes from Trailhead Academy with Stuart and Feroz


Today on the Salesforce Admins Podcast, we talk to Stuart Werner, Principle Instructor at Salesforce, and Feroz Abdul Rehman, Senior Manager of Technical Curriculum Development at MuleSoft.

Join us as we talk about two new Trailhead Academy courses that can help you harness the power of automation and transform your business.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Stuart Werner and Feroz Abdul Rehman.

Enroll in Trailhead Academy

Trailhead Academy is a collection of certified instructors who offer specific trainings you can take, as an individual or as a member of a company, to come up to speed on various Salesforce products. We brought Stuart and Feroz on the pod to share details about their new classes, both of which are focused on automation.

ADX301: Automate No-Code Solutions Using Flow

Admins are getting more and more interested in Flow, and there have been a lot of folks who cross-register for the class aimed at developers. However, one piece of feedback Stuart has heard a lot as an instructor is, “I know how to click but I just don’t understand why to click.” And so he got together with some other instructors to come up with a class to help admins learn how to think like a developer and use Flow.

The class starts with the basics of development: variables, control statements, algorithms, “all the fun stuff that might not be in a Salesforce Admin’s toolbox,” Stuart says. From there, they move on to look at specific use cases and learn how to analyze requirements and whiteboard a solution. By the end, you’ll be making powerful, automated solutions in a snap with Flow.

ADX350: Build Salesforce Hyperautomation Solutions with MuleSoft

“Hyperautomation is the new frontier,” Feroz says, “[it’s] all about the maximum amount of automation you can build into your daily processes that helps people focus on what’s really important.” It’s not just about saving 5 minutes here or there, it’s about finding all of the places where there’s potential for automation across your organization.

In the class, you’ll learn how to use all the automation tools Salesforce has to offer, from Flow to MuleSoft to Einstein Bots, and how to connect them together. The goal is to give you the skills you need to deliver business transformation through end-to-end automation solutions that improve the employee experience, deliver value, and drive innovation.

If you’re already familiar with some automation tools but you’re trying to figure out what’s next, this class is perfect for you.

Be sure to listen to the full episode to learn about how Feroz and Stuart approach teaching and why classes are a great opportunity to put yourself out there. And head on over to Trailhead Academy to get started.

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Full Transcript

Mike: Welcome to the Salesforce Admins Podcast, where we talk about product, community, and career to help you become an awesome admin. And this week we’ve got not one, but two instructors and curriculum developers, one’s a curriculum developer, on the podcast to talk about two new Trailhead Academy classes. So we’re talking with Stuart, who is principal technical instructor for the Automate No-Code Solutions Using Flow, which is known as the ADX301 class. And for Feroz, who is the senior major curriculum development for the Build Salesforce Hyperautomation Solutions with MuleSoft, also known as ADX350. On the podcast, talk about what those classes are, how amazing they are. They’re brand new. They just got launched at TrailblazerDX, which was earlier this month. We did record this episode shortly before TrailblazerDX, so I think there was some reference to launching it at TrailblazerDX. TrailblazerDX, a big deal. It happened in March. These classes are super, super exciting. I actually wish they were around when I was an admin.
And then we dive into, I just pick Stuart and Rose’s Brain a little bit on what it’s like to build curriculum and have that aha moment. And then I also tried to dispel what it’s like to sign up for a class and be a part of a class and interacting, and some of the things that as an introvert I worry about. So I hope you find that kind of interesting. These two guys are just super fun to talk with, and you’re going to really enjoy this episode. So with that, let’s get Stuart and Feroz on the podcast.
Okay. So Stuart and Feroz, welcome to the podcast.

Stuart:Oh, thank you.

Feroz: Hey, Mike.

Mike: So we have two guests on this week, which is always fun because visually you don’t have anybody to look at, so I’ll be very intentional when I call things out. But Stuart, let’s start with you because I want to cover your class first. Tell me a little bit about Stuart Warner and where you got started, and how you got into Salesforce in terms of being an instructor.

Stuart:All right. Well, thank you very much, Mike. Getting into Salesforce has been a very interesting journey. I’ve been in the software engineering industry for, oh gosh, I hate to say it, over four decades now working on various products. I’ve also spent a great deal of that time as an instructor. I was introduced to this platform sort of randomly. A friend of mine reached out to me and said, “Hey, can you come in and manage a group of developers and admins on Salesforce?” And I thought, “Well, I don’t know what Salesforce is, but I know how to manage developers and admins.” So I came in, and as I got more exposed to the platform, I really fell in love with it, because here was finally a place where anytime you created a new product, you didn’t have to recreate the wheel. Salesforce existed. Existed? Well, still exists and will always exist. Thumbs up.

Mike: We hope.

Stuart:We hope. I’m optimistic, but Salesforce is on the cloud. It’s a platform where we’re able to plug in new functionality, and that allowed me to focus on the real fun part of the industry, developing new functionality. So after a while I thought, “You know what? This is a company I want to work for.” So I reached out and they said, “Hey, we need an instructor.” I said, “Sure.” And eight interviews later, eight tough interviews later, I came in and got a chance to actually bring people up to speed on how to appreciate and develop on a platform that I’ve fallen in love with.

Mike: Wow. So tell me a little bit, because some people might be new and never heard of Trailhead Academy. Stuart, what is Trailhead Academy?

Stuart:Oh, well, thanks for asking. Trailhead Academy, I kind of joke that’s where the entertainment end of Salesforce is. We’re a collection of certified instructors. Not just certified on our different Salesforce certifications, but certified to teach our specific training. So we come in and help you, either the individual or a member of a company, come up to speed on working with our various Salesforce products so that you could perform your job better.

Mike: Wow, that’s very concise.

Stuart:I try.

Mike: I remember being in Trailhead Academy classes as a customer, and they were always really cool. We’ve got two new ones that we’re going to talk about today. And Stuart, you have the first one. Automate No-Code Solutions Using Flow. That is a new class now. Tell me about it.

Stuart:Well, I absolutely want to. Flow is this great tool that Salesforce has delivered on. I was talking about this with one of my colleagues, and he puts it as Flow is Salesforce’s promise of coming up with a real no-code automated solution that we can give to anyone, not just developers. So when we initially added Flow to our developer catalog, I noticed that a lot of Salesforce admins were taking this class, and they were saying to me, “Stuart, I know how to click, but I just don’t understand why to click,” as I scratched my head. So we got together, a couple of us trainers about a year ago and said, “Wouldn’t it be great if we could come up with a class where we could bridge that skill gap, where we could help Salesforce admins think like a developer so they could come up with these powerful automated solutions using Flow.”
So where this class lies is we start off by teaching the basics of development. What are variables? What are control statements? What are algorithms? All that really fun stuff that really may not be in a Salesforce admin’s toolbox. Then, once we’ve established that baseline, we start presenting use cases and work with the class showing them how to whiteboard a solution, how to analyze the requirements and come up with a technical document that now they can implement an automated solution, either with a screen flow or a record trigger flow. It’s really, really a cool class.

Mike: Okay. So I’m sitting here, and I’m having visions of Billy Madison, because I want to go to this class now.

Stuart:Oh, great. You’re perfectly welcome to show up. We’re delivering it for the first time at TrailblazerDX in a couple weeks.

Mike: Great. So tell me though, so I see that the class title is ADX301. What should anybody that’s attending that class have taken before this?

Stuart:All right. Well, the optimum student is a working Salesforce admin. Now, it really does help if they took our original admin class. Oh, gosh. Trailhead Academy heads are going to yell. They’ll say, “Stuart, you don’t know the codes.” I don’t have my notes here.

Mike: I don’t know the codes either, Stuart.

Stuart:I don’t know the codes. But if you’re a certified Salesforce admin with some hands-on experience working for an organization, you are perfect because we dive into the platform with the expectation that sales, this isn’t your first foray into working on the Salesforce platform.

Mike: Gotcha. Okay. That makes sense. I can grapple behind that.

Stuart:Right. Cool.

Mike: Now, Feroz, I want to turn over to you because we have not … I feel like this is a announcement. Not one, but two brand new classes. I want to learn more a little bit from you. First of all, how you got in the ecosystem, and then a little bit different from your perspective, you’re a curriculum developer. So take me, take everybody on that journey.

Feroz: Sure thing. Thank you for having me here. I started my professional career just like Stuart did as a developer. I was a C++ developer, and I got this opportunity to join Salesforce. I thought I’d stick around for a couple of years, because I like job hopping. I like new things, to try new things, but then Salesforce is amazing. It’s such a big company. This is my sixth job at Salesforce.

Mike: Wow.

Feroz: So I’ve worked at Heroku and MuleSoft and the Core, so it’s an amazing company. I’ve gotten to be an IC, a manager, a middle manager. It just gives you so many opportunities. Really, really blessed to be here. So yeah, it’s been quite a journey. Really happy to be here at Salesforce.

Mike: If you get bingo on your card, you get an Astro plushy. Did they tell you that?

Feroz: They didn’t say that. Oh, my God. I’m going to have to stick around for many more years here now.

Mike: You got a lot of boxes. IC manager, different … It’s like when I log in to look at my hotel rewards. They’re like, “You haven’t done these three things.” I’m like, “Well, I guess I’m going to do that now.”

Feroz: Yeah. Yeah. No, I’ve got a long bucket list. So yeah, I’m sticking around for as long as they’ll keep me.

Mike: So I’d like to know before we jump into the cool thing about your class, but I’d like to know what you love or what the difference is about being a curriculum developer.

Feroz: Yeah. People think curriculum development equals instructional design. It is a big part of our job, but what they don’t know is that we only hire experienced developers or engineers or architects to join our team. The twist is they’ve got to want to have, or they should have a passion for enablement. You know, when you love seeing that aha moment in people’s eyes when you explain something to them? I mean, we deal with hundreds of candidates, and only employ those that have that twinkle in their eyes when they see others learning. So our team is very unique like that. Very technical, very passionate about enablement. And then they also do instructional design.
So what we want to do is for our customers, we want to let them see our experience of how to build a product at the enterprise level for their company. And we only consider ourselves successful when people go away thinking, “You know what? I could take on any project, and I’m ready to hit it.” So Stuart’s team, I used to be a part of that team before. They take our content and give it to the customers and teach it to them, and we’re in the background developing all of it.

Mike: So the class is called Build Salesforce Hyperautomation Solutions with MuleSoft. Tell me about that class, because the word hyperautomation, I immediately think of the Starship Enterprise when they thrust and all the stars become long.

Feroz: Yeah, funny you should say that, because I was going to say-

Mike: Its that how the class begins?

Feroz: If there were only that much fun. It is a fun class. We’ve sneaked in a fair bunch of jokes in there and funny stuff in there, but really hyperautomation is the new frontier. I was going to use that line, and funny you should talk about Star Trek.
So, yeah. I accidentally ended up in this domain. I’m like, “Oh, my God.” I’m so thankful that this happened, and I’m learning about automation and developing a course for it. It is an amazing area. Let me give you the value prop there. I mean, imagine if I said to you, “Hey, Mike, we can build this automation that can save you five minutes of your time every single day, five days of the week.” Would you like that?

Mike: Oh, of course.

Feroz: Yeah, because if you think about it, five minutes a day adds up to more than 20 hours a year. That’s like half your week saved doing something that’s repetitive and that can be automated. That’s for one individual. Imagine if you could save people a half hour a day, and you’ve got thousands of people at your company. So hyperautomation is all about the maximum amount of automation you can build into your daily processes that helps people focus on what’s really important. That’s what this whole class is about.

Mike: Yeah. No, that’s really cool. And I also think it’s just hyper, right? So Feroz, I’m going to start the question with you. And then, Stuart, I want to get your answer, too. When you are teaching, because your classed are both really focused around automation. Feroz, your class has MuleSoft included. So I’m assuming there’s a little bit more of … We’re bringing in some outside data. What is kind of the first thing that most of your students seem to struggle with when they start the class?

Feroz: We run an internal beta for the class, and we invited some MuleSoft experts and some Salesforce experts. It was amazing to watch people in action. So whoever was a MuleSoft developer or admin found that, “Hey, I’m very comfortable with the MuleSoft stuff, but I don’t know anything about Salesforce.” And vice versa. So this class introduces you to all the different automation tools in both platforms, but the key thing is, how do you use them together? You might know your Salesforce flows, you might know your Salesforce Einstein bots, you might know floor orchestration. But do you know how to call a MuleSoft endpoint from one of your flows? Well, if you don’t, then this class is perfect for you.

Mike: Yeah. And Stuart, I know this is a new class, but in teaching flow and automation solutions, is there that one first thing that you have to click to get people into that learning mode?

Stuart:Well, the interesting thing about flow, especially when you’re teaching it to admins, and we saw this at the alpha back in January, is that the admins are coming into this class and they’re sort of shaking their finger at us. They’re saying, “Salesforce, why did you get rid of my favorite tools? Why did you get rid of Workflow? Why did you get rid of Process? I was experts at that. Now you’re giving me Flow. I’m not a developer. How do I do this? Where do I start?”
So by bringing them down to earth and saying, “We understand.” And what our goal here is, we’re going to make sure that you are comfortable by the end of this session to start creating the same solutions that they created when they were working with Workflow and Process, but now they’re able to create it with Flow. So there’s a lot of excitement, I’ve noticed. A lot of, “Okay, hurry up, because I have this stack of requirements that I need to address come Monday. I need to do it in Flow, and I don’t know how to do it.” By the time at least the alpha was over, they went back to me and said, “You know what? I’m ready to use this tool.”

Mike: Yeah, I could understand. So I’d be curious … And Stuart, we’ll just kind of bounce back to you. When you’re teaching the class and you’re working through things, do you ever recall a moment where you’re like, “Oh, I’m so glad it’s day, whatever, because most of the class is going to hit an aha moment.” And this is just general. Not just for these classes, but just in instruction in general.

Stuart:Yeah. It’s interesting, because the aha moments, they happen throughout the class. I mean, most of our classes are five-day classes. And okay, rarely do you get an aha moment on Monday, but sometimes you do. But it’s really as you’re introducing … Well, you know what? Let me back up.
Specifically with the Flow class, prior to writing it I was teaching our developer version of our flow material. That was our DEX403 Declarative Platform. Not declare. Yes, declarative, or should I say no-code platform app builder class. I started having admin showing up saying, “I don’t understand how you got to that solution.” So we backed up and said, “All right, let’s whiteboard it out.” And then those were the aha moments that were really special. I was going to say earlier this year, but it’s 2023 already. Earlier last year when I started doing that with the admins in the developer classes and realized, okay, this is the aha moment we need to capture going forward.

Mike: Now, Feroz, you have a unique perspective in that you’re a curriculum developer, and I’m assuming you’re also an instructor. Do you try to think through as you’re creating this content of where possible big leaps and aha moments could happen?

Feroz: Absolutely. My wife’s like my Guinea pig at home, and so I’ll test it on-

Mike: Isn’t that the role of all of our family members?

Feroz: That’s right. And so I try to do that a lot. I’ll pick on people, friends, family, and pitch it to them. Nine out of 10 times, they’re like, “But there’s this jump that you made.” And so I’m always pulling myself back and trying to remember the audience and speak to the audience. Yeah, so we put a lot of work into making sure that people get those aha moments.

Mike: Yeah, I could understand.

Stuart:Can I just throw something in? When I first came to Salesforce, the first class I saw was our DEX450 course. That was our Apex development course, which Feroz had just finished writing with a group of people. And to this day, I comment on how that’s one of the best developer courses I have ever taken. And I always think when I’m trying to think about what kind of material do I want to come up with, maybe in a hands-on workshop for TDX or Dreamforce, or recommendation for adding material to our class, I use that as my model. So Feroz is always in the back of my mind when I’m thinking about, “Hey, what can we come up with that is going to be good?”

Mike: Wow.

Feroz: Aw, bless. Thank you.

Stuart:True story.

Mike: So along those lines, I’d be curious, because you’re both way more experienced in this than I am. Do you find that there is a balance of the amount of instruction and overview that you can give in a class and the amount of hands-on work that you have to account for? And that be a question for either of you. To really get people to actually grasp that concept, right? Because you could easily spend eight hours all day and just go do slides, right? But there needs to be that fingers on keyboard part.

Feroz: Yeah. Absolutely. I think research has shown that in a five-day class, I think people go away with, what, 15, maybe 20% of what they’ve heard over the week.

Mike: Wow.

Feroz: Yeah. As their working through the class, they understand. It’s about recollection, and then when they are presented with a different problem than synthesizing their knowledge to fit that problem is a big leap. So what we tend to do is we’re always in touch with the customers. We create communities around it. We create communities around classes. We have certifications that people have to then try and attempt. So that engagement and making sure that people feel comfortable to come back to us and ask questions about things they might have forgotten about is absolutely a very, very vital part of the journey.

Stuart:I’d like to add to that. Years ago I took a break from this industry, and I thought it would be a good idea to be a New York City High School math teacher for whatever reasons.

Mike: Oh, wow.

Stuart:Yes. I was in a graduate program in secondary education, and one of the professors said something to me that just has stayed with me to this day. When it comes to teaching, busy hands are happy hands. So having that balance where a little bit of lecture, a little bit of slides, and then get the students into writing some, a finger quote here, code. And yes, I refer to Flow as code. I mean, it’s graphic code.
Having that balance builds that muscle memory that they’re going to walk away with. I mean, like Feroz said. Will they walk away with 100%? No, unfortunately, but that’s the reality. But they have the certain things that they’re retaining, and they also know where to reach out. And then just to add into that, you always need a bit of entertainment thrown in there as well, because try keeping adults engaged for five days. Not an easy task.

Mike: I don’t get that either of you are very entertaining.

Stuart:We have our go-to. The best thing about training is you could tell the same joke every week, and it’s brand new.

Mike: It’s a fresh stage for a burgeoning comic, I have to envision.


Mike: So both of you have talked about the experience and the experience around the class. I know we’ve talked about the class, and I’ll include more information in the show notes. I think that experience around the class, and I’d love to touch on that more from both of you. You’ve mentioned there’s a place for them to ask questions after the class. What does that look like? I’ll be honest. Some of attending Trailhead Academy classes when I was a customer, for me, despite what most people think, I love being by myself and not in a classroom. New and unexplored things drive me crazy, right? The first day of school was the worst day of school for me. I’d love to dispel that so that people who are, “Oh, I’m going to show up and everybody’s going to be smarter than me,” doesn’t have that feel. What’s it like? From after you sign up to you’re walking into class, what’s that feel? And maybe it’s little different for each of you.

Stuart:Well, one of the things I say on day one is taking a Trailhead Academy training, it’s like going to Vegas, right? Whatever happens in Vegas stays in Vegas. That’s the same thing in a class. I mean, when you have a public workshop and everyone’s a stranger, then folks aren’t that intimidated about raising a hand or asking questions. The real challenge is when you do the private workshops, which I predominantly do. So there you’re embedded at a company, and here are all these colleagues between 12 and 18 in a room. And they tend to be a little nervous for asking questions like, “Ooh, I don’t want Bob to know that I don’t know that.” And that’s rough. You slowly have to chip away at that and just give them that level of comfort so they could let their guard down and just have the free flow, if you will, of ideas.

Mike: Wow, way to work that in.


Mike: Feroz, you mentioned that people can ask, and it kind of continues even after the class. What is that experience like?

Feroz: Many of our customers are part of the Salesforce community. Yeah, the community has groups where people can join a particular topic or a particular class, and then they can ask questions, bounce off ideas. Some of them end up being fairly long-running as well. Many times people will come in there and not even ask questions, because as you scroll up or if you do a little search, you’ll find that somebody’s asked that question already and they found a solution as well. Those discussions are invaluable.

Mike: Hmm. Yeah, I could easily understand that. Okay. So as we kind of wrap things up, I would love to know from each of you, what part of these classes that you’re working on are you most excited about and why? We can start with either of you.

Feroz: Go for it.

Stuart:All right. I’ll start off. With this class, the ADX301, the part that most excites me is adding to the tool set that the Salesforce admins have that go a above the Salesforce mechanics of coming up with flow. It’s sort of revealing to them that they actually know how to analyze requirements and how to turn them into technical specifications. We’re just sort of prodding them a along the way. It’s that big reveal that they’re going to see when they get past the first day and say, “Hey, I didn’t realize I can do that.” That’s the most exciting part.

Mike: And Feroz, how about with you with the ADX350 class?

Feroz: Well, for me it’s like reading a roster of celebrities. You’ve heard of all these tools and you think to yourself, “Hey, Flow Orchestration? I know that.” Or, “Robotic Process Automation, RPA, I’ve heard of that.” Or, “MuleSoft? I wonder what that is.” Or Composer or Einstein Bots. It’s like we go through so many things, but we don’t get lost in the weeds. We always take you back to the 5,000 or 10,000-foot view and show you why you should use a tool, how to best use it, and how all these tools work together.
I mean, it’d be tragic for you to purchase a Salesforce platform, have all these tools, and then kind of use a hammer where everything looks like a nail. You’ve got one solution for everything. Whereas, we teach you what the different tools do, what their capabilities are, and most importantly, how to work them together. We’ve done a couple of teachers now, internal and with some customers. Everybody goes away with, “Gosh, yeah, I get it now. I get how all these things work together.” I hope all our customers can learn from that.

Mike: Very cool. Last question for each of you. I always think it’s got to be super conflicting on Fridays, because the Friday of a class you’ve kind of been through the last four days with a group of people. You’ve been on an intellectual and maybe emotional journey with them. I’d love to know what one of your best Fridays was when instructing a class?

Stuart:Oh, gosh.

Mike: Sometimes I ask hard questions.

Stuart:That’s a hard one. Friday’s I find to be very emotional. I find when it gets to the end, to this day I get choked up. It’s like, “Wow, we just went through this journey.” Now, I’m getting choked up just thinking about it. “Now, we’re at the end. And now, it’s time to say au revoir, because it’s never goodbye.” And that seems to be consistent with all the Fridays. I mean, of course I miss being live in the room and seeing the back of the room full of suitcases. I don’t miss, “Hey, do you think we’re going to end a little early today? Because I might be able to catch an earlier flight.”

Mike: Right. Sure.

Stuart:But be that as it may, for me, it’s just always a consistent emotional experience.

Mike: Feroz, how about you, besides the suitcases?

Feroz: Yeah. Let me start with an anecdote. I was walking with a colleague once across the Dreamforce area. She goes to me, “Man, you know everybody. How come so many people are saying hello to you?” And it’s people who attended my class from years ago, and people who come in from Europe and from the States. She’s like, “How do people know you?” it’s amazing that those five days of just being there and racking your brains and trying to figure things out together, it creates this connection. I still am in touch with many, many of those people, especially because during class and after class we connect with each other on LinkedIn. So it is very emotional. But these relationships you developed last you a long time.
The most memorable Friday for me was when I was teaching an architect class. On the fifth day, on the Friday, we had three scenarios that you had to solve. Now, like Stuart was saying, there was a couple of people who had early flights, and they just were leaving it to the last minute. It’s like, “Oh, my God. I’m going to miss my flight, but I really want to crack this solution. I want to know what the correct answer is.” And I was like, “Just go. Just go. I’ll send you the solution, don’t worry.” They go, “No, I want to stay.” Yeah, that was very, very memorable, and I thoroughly enjoyed that time. It kind of makes me feel like I want to become an instructor all over again now.

Mike: Yeah. I mean, I can attest to it. I’ve had two instructors. One was through third-party consultancy, but Wendy Braid was one of my instructors for an admin. I don’t know if it’s 202 or whatever it’s called now. It was the advanced admin class.

Feroz: 211, yeah. We love it.

Mike: Yeah. See? The numbers change. So if you don’t know the numbers, then you’re fine because nobody knows the numbers anymore.
We stayed in touch. I think it is when, from my perspective having been in a class, that instructor to learner relationship is something cool. It’s a little something you’re giving them that’s a gift that’s worth more than what they’re paying to be there. I don’t know if it’s the promise or the hope or the inspiration that when they get back to their job, they have a like rocket behind them now as opposed to a match.

Feroz: Correct.

Mike: Well, Stuart and Feroz, you both were super fun to talk with, and I can’t wait to see how full these classes get. I know I’d love to sign up, especially the MuleSoft hyperautomate one includes robotic process automation. That should be a whole podcast I’ll probably have to do, because I think that would be really cool to control robots.

Stuart:Oh, yeah.

Mike: I don’t know about you.

Feroz: Who’s controlling who, huh?

Mike: I’ll be sure to link to your socials and the Trailblazer Community profile so that people can follow you. Those will be linked in the show notes. So thank you both for being on the pod today.

Feroz: Thanks for having us, Mike.

Stuart:Thanks for having us.

Mike: See, that was a fun episode. I want to take both these classes. I really do. Not just because I want to hear their jokes. I think that’s part of it. You know, you should really, if you’re this deep into the podcast, tweet out what a Salesforce Trailhead Academy instructor has given as a joke, because I’m fairly certain they’re probably pretty deep into dad jokes. Those seem to go over well. That’s what instructors do.
But, anyway. If you’d love to learn more about all things Salesforce admin, go to To find more resources, including the links that we mentioned in this episode as well as a full transcript, then you can say up to date with us on social. We are @SalesforceAdmns, no I, on Twitter. Gillian, my co-host, is on Twitter. She is @gilliankbruce. And of course, you can give me a follow. I am on Twitter @MikeGerholdt. So with that, stay safe, stay awesome, and stay tuned for the next episode. We’ll see you in the cloud.

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Today on the Salesforce Admins Podcast, we talk to Anthony Cala, Senior Salesforce Consultant at eVerge Group and a US Army Veteran. Join us as we chat about how he tackles problem-solving and all the volunteer work he does with nonprofits that support veterans. You should subscribe for the full episode, but here are a […]


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