Cate de Heer

Cate de Heer is a staff technical writer in the Sales Cloud. When she’s not thinking about ways to make Salesforce more productive and fun to use, she’s digging in her garden or obeying her Labrador’s commands to throw tennis balls.

Deal with Duplicates: Two Tactics to Use Today

You have the lead Sam Thacker at Roadrunner Supply with a phone number but no email. Then you notice a contact named Sam Thacker with an email but no phone number. And then there’s another lead named Sam Thacker at Acme Supply with the same phone number as Sam Thacker at Roadrunner Supply. Duplicates. You […]