Paolo Sambrano

Paolo is an Oakland native, the Business Solutions Designer at Common Sense Media, and the co-leader of the Salesforce Oakland User Group. In previous lives, Paolo created and designed a card game, wrote about TV, and wrote and performed in an autobiographical one-person show that played across the country.

Paolo Sambrano next to text that says "Design User Friendly Apps."

How I Solved It: Design User-Friendly Apps

By | April 6, 2023

In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Paolo Sambrano solves an inefficient service desk experience using App Builder and Flow. Learn how he approached building his solution and his tips for developing admin skills. The problem A long, long time ago, someone (ahem, maybe a less-experienced me) built a service desk […]

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