Shannon Hale

Shannon Hale is Senior Director of Product for Process Automation at, and friend to #AwesomeAdmins everywhere.

mulesoft composer image with cloudy cheering on

Introducing MuleSoft Composer for Salesforce: The Fastest, Easiest Way to Connect Your Apps and Data to Salesforce

Your users’ day-to-day work probably spans many different systems. They’re using Salesforce (of course!) but they also use email and perhaps spreadsheets. Maybe your company also uses NetSuite for inventory management, Workday for human resources, Slack for team communication, Box or Dropbox for file storage… the list goes on! These systems and applications neatly store […]


The Top 10 Things You Want to Know About the New Flow Builder

Flow Builder is an incredible declarative automation tool that is now available in the Spring ’19 release. There’s so much exciting innovation happening around this product, as well as valuable resources to learn from that I want to share with our community so that anyone can harness the power of this tool. So, whether you’re […]