We have a pretty cool job as Salesforce Admins. Using our own creativity—and clever solutions we find on Trailhead, in blog posts, through the Trailblazer Community, and alongside the tools Salesforce offers—we can implement solutions that bring success to companies now. And no two days are the same, which is both exciting and fun. But, […]


I’m okay with fast-forwarding past winter and heading right into spring when I can take Mochi outside for a walk without having to bundle up. It’s that time of year again when we get several goodies hitting our orgs. Here are just a few highlights for your users to boost their productivity and some features […]

Welcome to a new year! Whether your organization has tasked you with coming up with your goals for the year, or you’re on a personal journey to define them for yourself, the steps below will help you determine where to start, how to make sure your goals are meaningful, and how to capture and track […]

There are times when you build a flow that you want to provide a link to a record, but you want this link to be created dynamically. It cannot be static or hard-coded. Now, you know what I think about hard coding things, especially in Flow. The business problem Addison Dogster is the system administrator […]

2022 is coming to a close, and now is the perfect moment to look back and reflect on all we’ve learned and accomplished. #AwesomeAdmins learned a lot in the past year through some of the incredible videos, blog posts, and podcast episodes created by and for the community on admin.salesforce.com. Admin Evangelists Jennifer Lee, Mike […]

Editor’s note: Effective April 8, 2024, MFA is a default part of the login process for new Salesforce production orgs. If you’re a new Salesforce customer, this blog post provides tips to help ensure your users are ready for MFA when your org goes live. This post was updated on June 27, 2024, with the […]

Salesforce Admins deliver value to their organizations every day through the core skills they develop on the path of becoming an admin. At a time when many businesses face critical challenges and tightening budgets, admins are essential for driving efficiency and productivity through their core responsibilities. As an admin, you drive success for your organization […]

Are you ready, #AwesomeAdmins? It’s almost time for the Spring ’23 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our […]

Often times in automation, you want activities to occur only when the record is new, when the record is updated, or when there was a record update but only if the previous field value was ‘x’. The power formula functions IsNew(), IsChanged(), and PriorValue() that you use in workflow rules and processes can also be […]