As an Admin connected devices and IoT can be an overwhelming idea. Don’t get me wrong, it’s supercool, but how do we go about it? In this episode we talk to Andrew Haun who helped connect his equipment dealership in the middle of Nebraska to his customers. This story is amazing. Andrew was able to surprise and delight farmers in the midwest by giving his dealership the ability to proactively call customers when their tractors had alerts. Andrew used Service Cloud and the tools available to him to create a great customer experience all without code.
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Today on the Salesforce Admins Podcast, Admin Evangelist Josh Birk sits down with Kat Holmes, Chief Design Officer and EVP at Salesforce. Join us as we chat about diversity, accessibility, and her book, Mismatch: How Inclusion Shapes Design. You should subscribe for the full episode, but here are a few takeaways from our conversation with […]
Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why product management principles in Salesforce are crucial if you want to take advantage of new AI tools. You should subscribe for the full episode, but here are a few takeaways from our conversation […]
Today on the Salesforce Admins Podcast, we talk to Tom Leddy, the Product Director of Decision Guides at Salesforce. Join us as we chat about decision making in the age of AI and why cleaning up your data is more important than ever. You should subscribe for the full episode, but here are a few […]
