A day in the life of a customer service user can be delicately categorized as fast-paced. They turn over dozens of cases per day, with the goal of doing so as quickly as possible while also keeping customer satisfaction in mind. It’s not exactly a cake walk. The utility bar in Service Cloud is a […]
Everywhere you look, there are new ways for #AwesomeAdmins to blaze new trails with Lightning! They are championing productivity, driving adoption, and innovating in their workplaces. In addition to learning about new features, they are also building new apps, automating businesses, and creating new careers. We’re excited to bring you two new Admin Lightning Stories this […]
Today on the Salesforce Admins Podcast we’re talking to Michael Gonzalez, Director Product Management at Salesforce, to find out what’s coming in Spring ‘18 that can help Admins be more productive. For February and March, we’re setting our sights on productivity with a series of topics to help you focus on being a productive Admin […]
Tune into the Lightning Experience Pro Tips blog series to learn about setting up Lightning Experience and how to avoid common gotchas along the way. You’ve invested valuable time and effort into setting up your Salesforce org to work just the way your teams need it to. So it’s natural to wonder if moving to […]
Today on the Salesforce Admins Podcast we’re talking to LeeAnne Rimel to get into the nitty-gritty of what makes a productive app. More about this Insights session: we talk about how to think about productivity when you’re building an app, how to find new ways to reduce clicks, and taking full advantage of console. You […]
Today on the Salesforce Admins Podcast we talk to Ted Hazard, to learn more about productivity in Lightning. For February and March, we’re setting our sights on productivity with a series of topics to help you focus on being a productive Admin and how you can deliver productivity to your users. Join us as Ted […]
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