Gillian Bruce

Gillian is a Principal Admin Evangelist at Salesforce. Since joining Salesforce in 2010, Gillian's worked in a number of roles that help Salesforce Administrators better understand and use the Salesforce platform. As host of the Salesforce Admins Podcast, she has helped deliver 250+ interviews from admins, product experts, and community leaders to listeners around the globe. She is passionate about empowering, inspiring, and enabling Salesforce Admins to transform their companies, careers, and communities. She loves the Salesforce community, her hometown of San Francisco, and is part mermaid.

Cloudy with a laptop standing next to text that says, "Security + AI Basics for Salesforce Admins."

Security + AI Basics for Salesforce Admins

Artificial intelligence (AI) is everywhere right now and everyone is talking about it. From having fun with generative imaging to staring in wonder at driverless cars, it seems that AI is popping up all over the place. Salesforce has made a ton of AI announcements with Sales GPT, Service GPT, Slack GPT, and beyond. As […]

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The admin Learn Moar Trailhead Community badge next to text that says, "#4 Analytics Enhancements."

Analytics Enhancements | Learn MOAR Summer ’23

The Summer ’23 release has a lot of great analytics enhancements specifically designed for admins, from the new Analytics tab to posting dashboards to Slack to sharing Tableau visualizations in Salesforce. Read this blog post for the highlights. Then complete the Learn MOAR Summer ’23 for Admins trailmix to earn a special community badge. Visit […]

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The admin Learn Moar Trailhead Community badge next to text that says, "#1 Release Highlights."

Release Highlights for Admins | Learn MOAR Summer ’23

Welcome to the Summer ’23 release! Every release, we bring you release highlights for admins with Learn MOAR. With Learn MOAR, you can discover top new features for admins in an easy-to-digest trailmix with blogs, videos, and more. There are a ton of great new features in this release, so I pulled together a few […]

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Computer monitor displaying a Sales Team Dream Dashboard.

Create a Dream Dashboard for Your Sales Team

Reports and dashboards are one of the go-to tools admins can use to make data actionable. I’ve heard countless stories from admins about how they built a dashboard, showed leadership, and got a “This is amazing!” response. Admins have shown me reports and dashboards to track all sorts of key performance indicators (KPIs) that have […]

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Biggest Mistakes Admins Make with LeeAnne Rimel

Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about the biggest mistakes admins make and what to do to avoid them. You should subscribe for the full episode, but here are a few takeaways from our conversation with LeeAnne Rimel. […]

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Data Cloud for Admins with Muralidhar Krishnaparsad

Today on the Salesforce Admins Podcast, we talk to Muralidhar Krishnaprasad, EVP of Engineering, Next Gen Customer 360 Data Services at Salesforce. Join us as we talk about Data Cloud and all of the exciting innovations coming to help admins own all the data in their org. You should subscribe for the full episode, but […]

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Three Ways Salesforce Admins Can Deliver Impact

Three Ways Salesforce Admins Can Deliver Impact at Any Organization

For years we’ve been talking about digital transformation—how technology can overhaul how businesses function. At Salesforce, we focus on how you can use our platform to create drastically better customer experiences that are connected in ways you never thought possible. The pandemic encouraged lots of organizations to start their digital transformations since customers and users […]

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Solve Problems by Experimenting with Lynn Guyer

Today on the Salesforce Admins Podcast, we talk to Lynn Guyer, Manager, Salesforce Practice at Forefront Telecare. Join us as we chat about how she was able to build a no-code, out-of-the-box solution for one of her organization’s biggest operational challenges. You should subscribe for the full episode, but here are a few takeaways from […]

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