Jennifer W. Lee

Jennifer is a Lead Admin Evangelist at Salesforce and the host of our live streamed series Automate This! as well as the host of Automate with Agentforce and How I Solved It. She is Flownatic, 8x certified Application Architect, Trailhead enthusiast, and Golden Hoodie recipient. Prior to joining Salesforce, Jen was a Koa customer, blogger (Jenwlee.com), founding co-host of Automation Hour, and a Salesforce MVP (2016-2021).

Astro and Cloudy on a mountain next to text that says "#3 Flow Enhancements."

Learn MOAR in Winter ’22 with Flow Enhancements ?

Follow and complete a Learn MOAR Winter ’22 trailmix for admins or developers by October 31 to earn a special community badge and enter for a chance to win one of five $200 USD Salesforce Certification vouchers. Restrictions apply. Learn how to participate and review the Official Rules by visiting the Trailhead Quests page. Who’s […]

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Tech Debt: What It Is and Why You Should Care

Tech Debt: What It Is and Why You Should Care

Editor’s note: This post was updated on July 31, 2025, with the latest information and resources. Awesome Admins wear many hats. You’re busy working on the newest enhancements, managing and training users, ensuring your org is secure, troubleshooting issues, maintaining the org roadmap, and working the backlog. Essentially, you’re the keeper of your org. You […]

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Winter '22 Salesforce Release logo featuring Astro on a mountain.

Admin Release Countdown: Get Ready for Winter ’22

Are you ready, #AwesomeAdmins? It’s almost time for the Winter ’22 Salesforce Release! Below are the most important dates you’ll want to mark in your calendar. You can also review release dates and sandbox preview information on the corporate blog. August 12: Get early access by signing up for a pre-release org Admins can sign […]

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Cloudy with a laptop standing next to text that says "Go-To Formula Functions."

Go-To Formula Functions from the Awesome Admin Community

Salesforce Admins have been known to generously share their knowledge with other Trailblazers. In conjunction with the Admin Best Practices: Building Useful Formulas Trailhead LIVE session, we thought it would be fun to interact with admins and find out what their go-to formula function is, why it’s their favorite, and to get an example or […]

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Cloudy holding a computer and standing next to text.

Formula Advice from the Awesome Admin Community

Learn MOAR is here! For Release Highlights for Admins, check out the blog post here. Formula Advice From the Awesome Admin Community Salesforce Admins are experts in their orgs, and they continue to generously share their knowledge with other Trailblazers. In conjunction with the Admin Best Practices: Building Useful Formulas Trailhead LIVE session, we thought […]

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Ruth at the beach looking out on a lifeguard stand below text that says, "Salesforce Release Best Practices."

What Admins Need to Know About Salesforce Releases

*Editor’s note: This blog post was updated on May 4, 2023, with the latest information and resources for the Summer ’23 release. An essential part of every admin’s job is staying on top of the latest Salesforce Releases. But what does that mean? Let’s break down the Salesforce Release process and answer commonly asked questions […]

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