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Explore the Salesforce Admin Skills Kit to understand the skills required to be a successful Salesforce Admin in today’s world.
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Salesforce Admin World Tour Presentations and Resources
Deliver the Future of Business as a Salesforce Admin Breakout Session
View the presentation and dive into these resources to advance your skills for the future.
Improve efficiency by undertaking regular process analysis and documentation.
Blog Post: The Importance of Business Analysis as a Salesforce Admin
Podcast: Ko Forte on Being a Business Analyst
Video: Maximizing Business Impact with a Business Analyst Mindset
Trailhead: Essential Business Analyst Skills
Create processes to ensure data in Salesforce is managed correctly.
Create, maintain, and enhance automated business processes.
Create human-centered user experiences in Salesforce.
Blog Post: Develop a Designer’s Mindset as a Salesforce Admin
Podcast: Design Thinking for Admins with Adam Doti
Video: How I Solved It: Design User-Friendly Apps
Trailhead: Build Better with UX
Build Your First Salesforce App Theater Session
View the presentation.
Read: How to Build Your First App on Salesforce
Watch: Introduction to App Builder: Build Custom Pages with No Code
Learn: Lightning App Builder Trailhead Module
Automate Business Processes with Flow Theater Session
View the presentation.
Read: Refine Your Process Automation Skills as a Salesforce Admin
Watch: Automate This! – How to Use Loops in Flow
Learn: Flow Basics Trailhead Module
Get Started with Einstein Theater Session
View the presentation.
Read: Understanding What Generative AI Means for Salesforce Admins
Listen: Sarah Flamion on Generative AI
Learn: Be an AI-Minded Admin Trailmix
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