I love my mom. I even took her to a Customer Company Tour stop in Minneapolis. She was completely overwhelmed by everything she saw. During the keynote address she whispered to me “I don’t really understand everything he’s talking about, but it he is a really good speaker.” Now I know that a lot of […]
The Salesforce community is growing at a rapid pace, with over 1 Million members in the success community it’s only picking up pace. In order to keep up with all the great work that the community is doing the Salesforce team is growing and we want to introduce you to the team that supports us […]
Last week I was listening to Shell Black on the Button Click Admin Podcast and something that was said really resonated with me. Shell Black was talking about the differences between an “order taking admin” and that of a consultant. I immediately started to think when admins make that progression from just doing what they’re […]
Time. That one pesky commodity that just doesn’t stand still. Our society has been fortunate enough to see technology explode an exponential rate, allowing everyone to do more and in better ways. But while the quantity of work to be done has grown, time still moves at the same rate. This can be especially troubling […]
What an exciting weekend this has been. I decided I needed a new hobby and went old-school. I actually stopped by a Radio Shack store and bought a starter Arduino kit. For most of us (including me) the Dreamforce 2013 keynote was one of the first times we understood how the connection between software and […]
This week on the podcast we talk to Principal and Owner of Elucidate, Katie Herstein about the value of creating great user videos. Katie has a Master’s in technical communication and her company specializes in creating video training for Salesforce. This is a must-listen-to-episode for any admin struggling to get users trained in a consistent […]
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