Archives

By: Month: January 2015

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Women are code heroes with Kieren Jameson

 “It’s like you’re meeting an old friend. You’ve got this connection, and it’s the first time in my career that it’s really made me say ‘Yeah, you are in the right place. This is what you should be doing.’”   About Kieren Jameson Kieren Jameson, MLIS, is Digital Solutions Manager with ETR (a California-based non-profit focusing […]

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Buzz: One Admin Tip for 2015

You BUZZED, we listened! Check out our first ever Admin Buzz podcast episode, featuring the Top Admin Tips for 2015 submitted by Davina Hanchuck, Chris Duarte, Becky Webster, Reid Carlberg, and Garry Polmateer. “Get out of your comfort zone!” “Go to the AppExchange.” “Communicate to your users as much as possible.” “Make friends with a […]

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We are all Community Managers with Phoebe Venkat

 “If you’re connecting, if you’re listening, if you’re driving feedback to the right areas, and you love working with customers and serving them… you are already a community manager.”   About Phoebe Venkat Phoebe is the Director of Engagement for the customer Success Community at Salesforce. She has 10+ years experience building employee communities at enterprise companies, […]

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How Salesforce Admins Communicate Effectively

One of the key qualities to a successful Salesforce Admin is the ability to communicate effectively. Previously I wrote about The New Habits of a Successful Salesforce Admin, included in those habits is communication. Effective communication will not only drive adoption, but will actually lower the amount of time you spend supporting user requests. For this […]

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Breaking down communication barriers with Carolina Ruiz

 “Sometimes we think the language is a barrier, right? And we think that it’s difficult to understand. But at the end of the day, for me as a developer, we have the code that is the common language.”   About Carolina Carolina Ruiz is an accomplished certified Force.com Developer with experience and skills in design, implementation and […]

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9 Things Your Consultant Won’t Say To Your Face

I recently read a very interesting article about the behind-the-scenes truths in sales and it inspired me think about the truths of consulting. Having worked on a few consulting projects, I reached out to the Cloud for Good team who has worked on hundreds of implementation projects and here is what they came up with: 1. We […]

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Salesforce Spring 15 Release overview with Becky Webster

“If you are a new Admin, or new to Salesforce you should feel really glad that you are coming into this world. Because I have never ever seen a platform or a community that is stronger than this one. The amount of resources that are available to you… just are unending. The most important thing […]

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Salesforce Spring 15 Release Notes- First Look

It’s that time of year again. The birds are chirping, flowers are blooming, and… and who am I kidding? It’s January and I’m frozen. But that doesn’t mean it can’t be spring in your Salesforce org. Yes, it’s that time of year again. Time to get ready for a Spring release and many new features! […]

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