By: Month: March 2016
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This week two guests from our Salesforce User Research team stop by to give Admins the 411 on conducting user research. What is user research you ask? Good question! Mabel and Kathy give us insight into how we gather customer feedback at Salesforce and give you some tips on doing user research of your own. This […]
Editor’s note: This is one of our most popular posts, so we’ve re-published it here it with the latest information and resources. What are the first few things your should do when setting up a new Salesforce org? Thanks to the generosity of the Salesforce Community, I’ve gathered best practices from real-life Admins to help […]
The Salesforce Admin team blew into the windy city last week to kick off the Salesforce World Tour. Along the way, we had some amazing deep dish pizza and got to connect with you! We had an amazing time in Chicago and want to thank everyone for coming out to the Trailhead zone and our breakout session. […]
This week we are live at the Austin Salesforce User Group where we sit down and chat with Stephanie Herrera who is doing great things in Austin. Stephanie is a new Salesforce MVP and leads a group on Saturday called Salesforce Saturday where she meets with other Salesforce Admins and users on Saturday over coffee to […]
Editor’s note: This is one of our most popular posts, so we’ve updated it with the latest information and resources. Salesforce can be a powerful reporting tool for marketers tracking potential customer interactions and activity. In fact, setting up a basic Marketing Dashboard is a great way to learn the basics about how to use […]
When I joined Technology & Product at Salesforce over eight years ago, my mission was simple – make the world of profiles for admins easier. But, becoming the product manager in charge of profiles and user permissions was analogous to taking the red pill from the matrix (listen to my interview on #ButtonClickAdmin podcast to […]
As we mentioned last week, we are extremely excited to be launching the new Salesforce Admins website – a place for all admins to learn, connect and be inspired! This has been a long time coming. Many of you know we’ve been working on building this admin home for some time. But the wait is […]
This week Mary Scotton drops by to diversify our feed. Mary is a leader at Salesforce who holds many patents and helped paved the way for Salesforce admins to build using declarative tools. Now Mary is paving the way to make sure that everyone is included and that we are building stronger relationships with each other. […]
If you’re a Salesforce Admin you have probably had to explain what you do and why it’s so important. Unlike jobs such as accounting or sales, the Salesforce Administrator is a relatively new position within the workforce… So we need to explain and even showcase just how vital and amazing Salesforce Admins are to their […]
