Salesforce World Tour: Feeling Motivated

By

The Salesforce Admin team blew into the windy city last week to kick off the Salesforce World Tour. Along the way, we had some amazing deep dish pizza and got to connect with you! We had an amazing time in Chicago and want to thank everyone for coming out to the Trailhead zone and our breakout session. With so much incredible content we want to share our week with you.

Salesforce World Tour Chicago

The Salesforce World Tour Stop was kicked off by celebrating AwesomeAdmins everywhere! Mary Tagler (middle), Salesforce Administrator for RMB Capital management was on the keynote stage with Peter Coffee (left). To show our appreciation Gillian Madill (right) presented Mary with an AwesomeAdmin award for her incredible work. Having a Salesforce Administrator on stage prior to the keynote is such an honor.

Salesforce Admin Theater

Our AwesomeAdmins in Chicago came out in full force for the Admin Zone! It was standing room only as Salesforce Admins, Developers, and Evangelists presented amazing content.

We’ve posted all the slides on Slideshare. Check ’em out:

New Features for Salesforce Admins Breakout Session

The New Features for Salesforce Admins session in Chicago was top rated! Thank you to all of the #AwesomeAdmins who stayed despite rain and traffic.

Here’s the slide deck from the session:

New Features for Salesforce Admins – 2016 from Salesforce Admins

Best Practices for Building Secure Agentforce Service Agents

Best Practices for Building Secure Agentforce Service Agents

Agentforce is transforming the way businesses manage customer interactions by automating conversations across channels like chat, email, and phone. With AI-powered agents capable of resolving issues, answering questions, and executing actions on behalf of customers, organizations can significantly boost productivity by streamlining tasks that once required considerable time and resources, such as customer support and […]

READ MORE

A Salesforce Admin’s Guide to TDX 2025

Join the Trailblazer Community as we come together again for TDX 2025, happening March 5-6 in San Francisco and streaming on Salesforce+! This year, it’s all about harnessing the power of artificial intelligence (AI), with Agentforce leading the way to help admins unlock AI’s full potential. With two full days of hands-on workshops and incredible […]

READ MORE