The Salesforce Admin team blew into the windy city last week to kick off the Salesforce World Tour. Along the way, we had some amazing deep dish pizza and got to connect with you! We had an amazing time in Chicago and want to thank everyone for coming out to the Trailhead zone and our breakout session. With so much incredible content we want to share our week with you.
The Salesforce World Tour Stop was kicked off by celebrating AwesomeAdmins everywhere! Mary Tagler (middle), Salesforce Administrator for RMB Capital management was on the keynote stage with Peter Coffee (left). To show our appreciation Gillian Madill (right) presented Mary with an AwesomeAdmin award for her incredible work. Having a Salesforce Administrator on stage prior to the keynote is such an honor.
Our AwesomeAdmins in Chicago came out in full force for the Admin Zone! It was standing room only as Salesforce Admins, Developers, and Evangelists presented amazing content.
We’ve posted all the slides on Slideshare. Check ’em out:
The New Features for Salesforce Admins session in Chicago was top rated! Thank you to all of the #AwesomeAdmins who stayed despite rain and traffic.
Here’s the slide deck from the session:
New Features for Salesforce Admins – 2016 from Salesforce Admins
You shipped an agent. It’s working — and now everyone wants a piece of it. “Can it also handle billing?” “What about account inquiries?” “Can it do onboarding too?” Before long, your focused agent is being asked to do everything at once, and that’s where things get messy. Multi-agent orchestration is how you fix that: […]
Every admin knows the rule: Test in a sandbox before it breaks in production. Or as the saying goes, measure twice and cut once. When new or updated solutions are released to your users, you want to be able to predict that they will have the experience you intend. This also goes for ensuring that […]
As a Salesforce Admin, you and your business users are probably familiar with back-office processes you would love to automate. Like the vendor onboarding workflow that starts in Salesforce, jumps to email for document collection, touches an ERP nobody has API access to, and ends when someone manually updates a spreadsheet to say it’s done. […]
