The Salesforce Admin team blew into the windy city last week to kick off the Salesforce World Tour. Along the way, we had some amazing deep dish pizza and got to connect with you! We had an amazing time in Chicago and want to thank everyone for coming out to the Trailhead zone and our breakout session. With so much incredible content we want to share our week with you.
The Salesforce World Tour Stop was kicked off by celebrating AwesomeAdmins everywhere! Mary Tagler (middle), Salesforce Administrator for RMB Capital management was on the keynote stage with Peter Coffee (left). To show our appreciation Gillian Madill (right) presented Mary with an AwesomeAdmin award for her incredible work. Having a Salesforce Administrator on stage prior to the keynote is such an honor.
Our AwesomeAdmins in Chicago came out in full force for the Admin Zone! It was standing room only as Salesforce Admins, Developers, and Evangelists presented amazing content.
We’ve posted all the slides on Slideshare. Check ’em out:
The New Features for Salesforce Admins session in Chicago was top rated! Thank you to all of the #AwesomeAdmins who stayed despite rain and traffic.
Here’s the slide deck from the session:
New Features for Salesforce Admins – 2016 from Salesforce Admins
It’s tempting after seeing an Agentforce demo to want to immediately start building an agent in your org. The reality is there’s a step before configuration: making the metadata make sense. Why? Metadata gives Agentforce the context and structure it needs to understand and interact with your data accurately. But reviewing all your metadata can […]
Your first Agentforce use case does not need to transform the entire company. That was one of the clearest takeaways from my Salesforce Admins Podcast conversation with Kacie Molina. It’s easy to leave an Agentforce demo thinking you need to invent one big, impressive agent. A better place to begin is with a small problem […]
If you’ve already enabled the In-Person Meeting Assistant, you’ve solved the problem of capturing live meeting transcripts. But what happens when the meeting ends without one? Maybe the customer didn’t consent to live recording. Maybe the rep forgot to start it. Maybe it was an impromptu conversation in the lobby that turned into a real […]
