Learn AI with Salesforce: Skill Up to Build a Smarter Business

By

In times of crisis, Artificial Intelligence (AI) is more important than ever. As admins, we want to continue to drive productivity, focus on the right tasks, and enhance business processes. This may look like:

  • Prioritizing customer questions and cases to the right teams
  • Quickly resolving common customer service questions with bots
  • Predicting cash flow and which customers may be late on payment

That’s where AI and Salesforce Einstein can help!

To assist you in addressing these focus areas and skilling up on the latest AI technology for Salesforce, we’re bringing a new, one-of-a-kind education series to you: Learn AI with Salesforce.

Join us to skill up on key AI concepts, use cases, and hands-on demos from Salesforce Product Managers, data scientists, and special guests. Whether you’re already a Salesforce customer or new to AI, you’ll walk away knowing how to use the Salesforce Platform to create intelligent experiences that empower every user.

Learn AI with Salesforce: the details

The first episode of the series will be hosted by:
Marco Casalaina, SVP, Einstein Products, Salesforce
Sanjna Parulekar, Senior Manager, Product Marketing, Salesforce Einstein

It will take place on:
📆 Wednesday, July 15
⏰ 9:00 a.m.—10:30 a.m. and 4:00 p.m.—5:30 p.m. PT
👉 Register here
Then, join us on Trailhead Live.

We’ll cover how to: Meet the Digital Imperative with an AI-Powered Platform
In this first episode, you’ll learn:

  • How to use AI to scale customer support and increase remote worker productivity
  • How to engage customers with empathy by predicting their needs
  • How to enhance your existing workflows with AI to act on new patterns in a changing world

Hear from Salesforce experts:
Richard Socher, Chief AI Scientist
Patrick Stokes, EVP, Platform Shared Services
Aygun Suleymanova, Head of AI Product Marketing
Peter Schwartz, Chief Future Officer
Ayori Selassie, Product Marketing Manager, Einstein
Sarah Aerni, Senior Director, Data Science
Sara Asher, Senior Director, Einstein Product Management
Ceverly Strand, Senior Manager, Product Marketing, Einstein
& more!

Hear from the Trailblazer Community:
Sean Cade, Selina Suarez Consulting and PepUp Tech Alumni
Lizet Avila, CleanSlate and PepUp Tech Alumni
Kaleem Mcgill, Offprem Technology and PepUp Tech Alumni
Alex Westcott, Haventree Bank
Samantha Blatt, Wheels Up
Arto Altincatal, Hornblower Cruises & Events

Get ready now

To help you prepare, we’ve put together some pre-work:

1. Learn more about what it takes to get your business started with AI in the Ask Salesforce: AI video series.

2. Understand what types of predictions you can build with Einstein in Einstein’s Guide to AI Use Cases.

3. Deepen your learning and get some hands-on practice with the Get Smart with Salesforce Einstein trailmix on Trailhead.

Are you ready to learn from the masters of AI? We’re pumped and can’t wait to show you what we have in store.

See you there!

Leverage Einstein Search to Increase Productivity: Trailhead Live Recap

During our latest Trailhead Live Session, Ayori Selassie, Product Marketing Manager for Einstein Search, walks Salesforce Admins through how to leverage Einstein Search to increase productivity.  Take a look at the recording: In the session, Ayori answers three key questions:  What is Einstein Search? How do I turn on Einstein Search? How can I customize […]

READ MORE

Increase Remote Worker Productivity with Einstein Search

Most Salesforce users use Salesforce Search. But sometimes, it can be difficult for users to find exactly what they are looking for. That is why we have combined the power of AI with Salesforce Search to bring you: Einstein Search! And the best part is that most* Admins can turn it on on their own […]

READ MORE

Have an Idea for a Story?

We are all about the community and sharing ideas.
Do you have an interesting idea or useful tip that you want to share?

SHARE YOUR IDEA