Admins aren’t just system builders The Salesforce Admin role is evolving with an ever-changing platform and the advancement of AI. Admins are no longer just system builders—we’re relationship builders and governors of behavior, and that transition starts with trust. When an organization has trust, it experiences faster adoption, better requirements, and fewer fire drills. Who […]

Meet
The Ohana vibe was strong in DC! Toya Gatewood kicked off the morning breakout sessions with a presentation about the power of the Salesforce community to a packed room. Throughout the day, I ran into some new Admins who had been to the Lightning Tour in DC a few weeks prior, and they told me how thankful they are for all the help the Salesforce community has given them as they prepare for their certification exams. I got to end the day meeting with local user and developer group members, who are really committed to building an amazing support network for Salesforce professionals in the area (you can find them here). I left DC with a heart exploding with gratitude for our Salesforce Ohana, which reaches far and wide and is incredibly powerful.
