New York City was the final stop for the Admin team on our road to Dreamforce. And what an amazing day it was for everyone! Our day started with our popular Salesforce Admin Habits & Hacks session.
Join Salesforce admin expert Mike Gerholdt (aka ButtonClickAdmin) and Gillian Madill as we walk you through the top habits and best practices of successful Salesforce Admins. We’ll show you amazing hacks that will make you a more efficient Salesforce Admin, make your users more productive and drive success for you and your business.
We want all Salesforce Admins to have fun while we are at the world tour stops so we tried to periscope as many sessions as possible. If you follow me (@mikegerholdt), Gillian (@gmadill), Kris Lande (@KrisLande), or Sarah Franklin (@swbjoyce) on twitter you can view the live videos. Our periscope videos from New York have expired- they only last 24 hours- but I promise we will be doing more at upcoming events. And if you listen to the podcast, Gillian and I will be LIVE periscoping upcoming interviews.
Every tour stop has amazing stories from Admins and New York city has some #AwesomeAdmins! Linda Hou (left) was on our podcast back in December, since then Linda has worked diligently on her yearly habit of getting Salesforce Certified and proudly announced she has her Admin certification! Way to go Linda!
Robin Stephani (right) was a brand new Admin. She decided to spend her day in the admin zone and left me with this advice- “Thank you! It was such great advice to stay in the Admin Zone today!” I want to be sure to thank all of our customer presenters and volunteers who made the Admin zone possible.
Here are two great groups to join to connect with fellow Salesforce Admins.
Flows are massive. You’re sitting there with a business requirement, staring at that “New Flow” screen, and you don’t know which flow type to choose. It can be intimidating, for sure. You may choose a flow type and start to build it, only to find out partway through that the flow type won’t work. Now, […]
As a Salesforce Admin, you’re the guardian of your Salesforce implementation. You’re the first line of defense in keeping your org running smoothly, supporting users, and ensuring your setup is stable and scalable. So when someone says, “Salesforce feels slow,” you’re expected to have answers—fast. Until recently, getting real performance insights often meant logging a […]
As Salesforce Admins, we’ve always been trusted with the hard stuff: business process, system integrity, and outcomes the business can rely on. We’re the ones who translate how work should happen into systems that actually make it happen—securely, consistently, and at scale. In 2026, that responsibility isn’t going away. It expands. There’s a difference between […]
