New York City was the final stop for the Admin team on our road to Dreamforce. And what an amazing day it was for everyone! Our day started with our popular Salesforce Admin Habits & Hacks session.
Join Salesforce admin expert Mike Gerholdt (aka ButtonClickAdmin) and Gillian Madill as we walk you through the top habits and best practices of successful Salesforce Admins. We’ll show you amazing hacks that will make you a more efficient Salesforce Admin, make your users more productive and drive success for you and your business.
We want all Salesforce Admins to have fun while we are at the world tour stops so we tried to periscope as many sessions as possible. If you follow me (@mikegerholdt), Gillian (@gmadill), Kris Lande (@KrisLande), or Sarah Franklin (@swbjoyce) on twitter you can view the live videos. Our periscope videos from New York have expired- they only last 24 hours- but I promise we will be doing more at upcoming events. And if you listen to the podcast, Gillian and I will be LIVE periscoping upcoming interviews.
Every tour stop has amazing stories from Admins and New York city has some #AwesomeAdmins! Linda Hou (left) was on our podcast back in December, since then Linda has worked diligently on her yearly habit of getting Salesforce Certified and proudly announced she has her Admin certification! Way to go Linda!
Robin Stephani (right) was a brand new Admin. She decided to spend her day in the admin zone and left me with this advice- “Thank you! It was such great advice to stay in the Admin Zone today!” I want to be sure to thank all of our customer presenters and volunteers who made the Admin zone possible.
Here are two great groups to join to connect with fellow Salesforce Admins.
If there’s one thing every Salesforce Admin can agree on, it’s this: The easier you can build, troubleshoot, and iterate, the more impact you can make. And at TDX 2026, Salesforce will preview features that are all about removing friction, especially when it comes to working with Agentforce and Slack. With new capabilities designed to […]
Capturing insights from in-person meetings can be a challenge. Teams often rely on ad hoc transcription apps or personal note-taking to document conversations. That means important context stays outside of Salesforce — and admins are left trying to bring consistency and governance to information that never made it into the CRM in the first place. […]
Picture this: It’s release week. You’re prepping your orgs, coordinating with your stakeholders, and keeping a close eye on maintenance windows. Suddenly, your inbox is flooded with status alerts. You pause everything to sift through them, manually cross-referencing your specific instance names against hundreds of global updates, only to realize that none of those alerts […]
