New York City was the final stop for the Admin team on our road to Dreamforce. And what an amazing day it was for everyone! Our day started with our popular Salesforce Admin Habits & Hacks session.
Join Salesforce admin expert Mike Gerholdt (aka ButtonClickAdmin) and Gillian Madill as we walk you through the top habits and best practices of successful Salesforce Admins. We’ll show you amazing hacks that will make you a more efficient Salesforce Admin, make your users more productive and drive success for you and your business.
We want all Salesforce Admins to have fun while we are at the world tour stops so we tried to periscope as many sessions as possible. If you follow me (@mikegerholdt), Gillian (@gmadill), Kris Lande (@KrisLande), or Sarah Franklin (@swbjoyce) on twitter you can view the live videos. Our periscope videos from New York have expired- they only last 24 hours- but I promise we will be doing more at upcoming events. And if you listen to the podcast, Gillian and I will be LIVE periscoping upcoming interviews.
Every tour stop has amazing stories from Admins and New York city has some #AwesomeAdmins! Linda Hou (left) was on our podcast back in December, since then Linda has worked diligently on her yearly habit of getting Salesforce Certified and proudly announced she has her Admin certification! Way to go Linda!
Robin Stephani (right) was a brand new Admin. She decided to spend her day in the admin zone and left me with this advice- “Thank you! It was such great advice to stay in the Admin Zone today!” I want to be sure to thank all of our customer presenters and volunteers who made the Admin zone possible.
Here are two great groups to join to connect with fellow Salesforce Admins.
Agentforce is transforming the way businesses manage customer interactions by automating conversations across channels like chat, email, and phone. With AI-powered agents capable of resolving issues, answering questions, and executing actions on behalf of customers, organizations can significantly boost productivity by streamlining tasks that once required considerable time and resources, such as customer support and […]
Join the Trailblazer Community as we come together again for TDX 2025, happening March 5-6 in San Francisco and streaming on Salesforce+! This year, it’s all about harnessing the power of artificial intelligence (AI), with Agentforce leading the way to help admins unlock AI’s full potential. With two full days of hands-on workshops and incredible […]
Chicken, meet egg As admins, we’re often confronted with a classic conundrum: How do you convince an organization to adopt new technology without having the technology to demonstrate it in the first place? This is compounded when the technology you want to demonstrate requires other technologies you may not have access to show. For example, […]
