Trailblazers come from all around the world and with many different skill sets. As we get closer to TrailheaDX, I’m so excited to see the breadth of sessions for Admins. With so much great content to pick from and 2 action packed days, here are 5 sessions or great reasons for you, the Salesforce Admin, to attend TrailheaDX.
This session will empower you to take support to a whole new level using Snap-ins. Lightning Snap-ins enable immediate, personalized, and contextual customer support on any device. Learn when best to use Snap-ins and how to implement them on your site.
Join this session to learn best practices about Sales Cloud Einstein implementations. With the opportunity to help teams better prioritize leads and manage opportunities through Einstein, Admins who attend this session will learn how to prepare their orgs for Einstein deployment and understand what steps to take to get Einstein up and running.
This session covers the powerful new enhancements to global and restricted picklists you demanded on the IdeaExchange. Learn about inactive value management, picklist value API names and formula based default values. Join and unlock the power of picklists!
As Salesforce orgs become more complex, governance and change management are more important than ever – and admins are at the center of those processes! Learn how to manage the entire Org Lifecycle Management process and business application ecosystem (including working with developers; managing multiple sandboxes; creating policies that ensure auditable change accountability; and more). Above all, we will teach you how to respond when you are asked to make certain configuration changes directly in production – always follow the governance process!
Salesforce offers several means to operate various business processes in the background: Process Builder, Triggers, Flow, Workflows, and more. With all of these options, it can be difficult to choose the right tool for the job. This session will evaluate the different solutions to help you understand the strengths of each tool and how to decide which one is right for which scenario and user.
These are my top 5 reasons you, the Salesforce Admin, should attend TrailheaDX. TrailheaDX is great opportunity to push your skill level even higher and collaborate with members of our community. And, these 5 sessions aren’t the only Admin focused ones! Filter by Salesforce Admin on the session page to peruse all of them.
The role of the Salesforce Admin is evolving from managing a platform to governing a digital workforce. But we know that as an admin, your “to-do” list is already miles long. That’s why we created Agentforce Decoded—a series of high-impact technical walkthroughs designed to respect your schedule. ⚡ Series spotlight: Learning at admin speed Every […]
For years, Salesforce Admins have been the stewards of automation. We build flows to move records, approval processes to slow things down, and guardrails to ensure the system does exactly what the business asked—and nothing more. Agentic AI changes that relationship. When you introduce agents into your org—especially agents that can reason, remember, and act—you’re […]
Flows are massive. You’re sitting there with a business requirement, staring at that “New Flow” screen, and you don’t know which flow type to choose. It can be intimidating, for sure. You may choose a flow type and start to build it, only to find out partway through that the flow type won’t work. Now, […]
