When it’s easier for you to use our documentation, it’s easier for you to use Salesforce. With that in mind, we’re always making improvements so that you can find what you need.
To kick off the New Year we’re introducing a few changes. After the Spring ’17 release, you can filter the Release Notes based on the UI—Salesforce Classic, Mobile, or Lightning Experience. Use the UI experience filter to find the content that’s relevant to you without wading through content that’s not.
You can also still filter by edition, feature impact, and product area. Select any combination of filters, and right away you get a pared-down table of contents tailored to what you’re looking for. To share your filtered release notes, copy the URL and distribute it however you want.
The release notes aren’t the only part of our documentation getting an upgrade. The Salesforce Help & Training portal is getting a makeover and some new functionality. The Help & Training portal gives you easy access to a host of resources, including the Salesforce Success Community, our release notes, and, of course, our online help documentation.
Now the Help & Training portal gives intelligent recommendations. When you’re looking for documentation, check out the right sidebar under Recommended Learning for training opportunities and other topics that might interest you based on what you’ve already looked at. Intelligent recommendations can help you amp up your admin skills, find a training class you didn’t know about, or learn something new about Salesforce.
The Help and Training site isn’t just more functional—it looks better, too. We’ve aligned the styling more closely with Lightning Experience and made it easier to navigate on mobile.
We’re always looking for ways to make your experience better. Give us your feedback on the Help and Training portal by scrolling to the bottom of the page and clicking thumbs-up or thumb-down. In the Release Notes, click Rate Our Filters to tell us what you think.
More improvements are in the pipeline. Keep an eye on our Help & Training portal for future updates.
Agentforce is transforming the way businesses manage customer interactions by automating conversations across channels like chat, email, and phone. With AI-powered agents capable of resolving issues, answering questions, and executing actions on behalf of customers, organizations can significantly boost productivity by streamlining tasks that once required considerable time and resources, such as customer support and […]
Join the Trailblazer Community as we come together again for TDX 2025, happening March 5-6 in San Francisco and streaming on Salesforce+! This year, it’s all about harnessing the power of artificial intelligence (AI), with Agentforce leading the way to help admins unlock AI’s full potential. With two full days of hands-on workshops and incredible […]
Chicken, meet egg As admins, we’re often confronted with a classic conundrum: How do you convince an organization to adopt new technology without having the technology to demonstrate it in the first place? This is compounded when the technology you want to demonstrate requires other technologies you may not have access to show. For example, […]
