Security Intelligence Made Simple With Security Center 2.0

By Eoghan Casey | June 2, 2025

Security isn’t something Salesforce Admins can “set and forget”—it’s a core responsibility that requires continuous attention. As orgs constantly evolve with new users, integrations, and data, every change introduces new risks. In today’s fast-moving landscape, where artificial intelligence (AI) and tools like Agentforce accelerate how work gets done, you must take a proactive, iterative approach to security to ensure your org stays secure and compliant.

But here’s the challenge: Security takes time, particularly as your org grows. Managing least-privilege access, staying audit-ready, and responding to compliance requirements can quickly consume your work week. What if you had enhanced security tooling that could automate most routine security administration tasks and streamline compliance with one-click audit reports?

With Security Center 2.0, Salesforce Admins can meet rising security and compliance demands while achieving significant time and cost savings. Recent customer research shows Salesforce professionals reduce the time they spend on security administration tasks by 80% on average. They can shift their focus to strategic projects that grow Salesforce usage and increase return on investment (ROI). By minimizing the risk of costly incidents like data breaches, which average $9.36 million in the U.S., or insider threats, which can cost $17.4 million, admins not only strengthen org security but also help avoid significant financial risk.

What is Security Center 2.0?

Security Center 2.0 provides a powerful solution for maintaining security and compliance more efficiently, proactively, and comprehensively with centralized management, monitoring, and automated Salesforce risk intelligence. These enhancements add significant value and help protect organizations against external exposures, insider threats, and compliance violations by surfacing high-risk activities and securing access to systems and data.

What does this mean for admins?

Security is a core responsibility for every Salesforce Admin. Your users, stakeholders, and customers count on you to keep their data safe. Ensuring that your evolving Salesforce environment is properly protected requires an iterative cycle of classifying sensitive data, identifying and prioritizing risks, applying the principle of least privilege, monitoring secure configurations, and responding to incidents using limited available resources.

Security Center 2.0 helps you shift from reactive to proactive and maintain a scalable approach to managing security.

Increase Salesforce ROI by streamlining security

Security Center 2.0, with enhanced capabilities from Own, helps accelerate and continuously improve the security administration of your Salesforce org in significantly less time with a three-step iterative process of understanding, protecting, and monitoring. Doing all that manually? It takes away from the time you could be spending on strategic projects or helping users get more value out of Salesforce.

This cyclical process aligns with the NIST Cyber Security Framework (CSF 2.0), which gives a structured approach to risk management that fulfills many requirements in existing laws and standards. The following table summarizes how Security Center 2.0 boosts your cybersecurity capability maturity for each phase of the process.

Salesforce	NIST CSF 2.0	Security Center 2.0 Capabilities
Understand	Govern (GV) Identify (ID)	Centralized console to manage security configuration policies across Salesforce orgs and sandboxes, ensuring that governance policies remain consistent and aligned with their intended goals. The guided data classification wizard streamlines categorization of sensitive fields according to organizational policies and regulatory requirements. Identifying and classifying sensitive data is essential for permissions management, data masking/anonymization, and encryption implementation.
Protect	Protect (PR)	Decades of specialized Salesforce security expertise packaged into powerful automated Security Insights with data-driven risk prioritization and prescriptive remediation guidance. The 'Who Sees What' Explorer automatically identifies risky permissions, making it easier and faster to maintain least privilege access and audit readiness.
Monitor	Detect (DE) Respond (RS) Recover (RC)	Centralized console for monitoring security policy violations and threat detection events, and conducting analysis to enable effective response and recovery. Automated audit reports serving internal security operations and external compliance purposes.

For example, if a significant change is detected, such as an org risk increasing significantly due to a misconfiguration or new integration, automated Security Insights streamline remediation to return the org to a good baseline.

By combining detailed security insights within individual environments with a broad overview across all orgs and sandboxes, Security Center 2.0 enables a proactive approach to resolving issues efficiently and maintaining a strong security posture.

Monitoring security events

Admins need visibility into configurations and activities across users and orgs. Security Center 2.0 lets you configure alerts on high-risk configuration changes and deviations from established policies. The addition of Shield Event Monitoring provides detailed insights into activities in production orgs and sandboxes, so you always have a pulse on what’s happening in your org. This includes user actions, API calls, permission changes, data exports, and Apex code execution.

Threat Detection adds another layer of protection by using machine learning to detect unusual activities, and these alerts are centrally displayed in a dashboard.

You can also use this centralized dashboard to perform daily monitoring of security events throughout your environment. Additionally, alerts can be directed to systems used by InfoSec teams to correlate with other information sources, including Cyber Threat Intelligence (CTI).

Enhanced Transaction Security is a feature included with Shield Event Monitoring. It can be configured with specific policy rules that trigger a response when violated, such as blocking, alerting, or requiring multi-factor authentication (MFA).

It’s smart to focus on the digital assets that are of the highest value and sensitivity, as identified during data classification. Specifically, Salesforce activity monitoring and Transaction Security Policies can concentrate on components containing sensitive information that are in use and widely accessible. This helps to focus monitoring efforts where they are most needed.

Audit and compliance reporting

For most organizations, demonstrating compliance can be a time-consuming process, often requiring extensive manual effort to document improvements across all of their Salesforce orgs. The enhanced functionality in Security Center 2.0 can reduce ‌time spent from weeks to minutes using automatically generated point-in-time audit reports. These reports include audit information related to account management, password policies, data classification, privileged permission assignment, and more.

Security personnel, risk owners, and executives in an organization often have limited access to Salesforce orgs. However, they need visibility into sensitive data exposure, user behavior anomalies, and other risks. They also require Salesforce audit documentation in terminology they can understand.

Security Center 2.0 provides these security-oriented professionals with summary security insights and overview dashboards that organize aggregate data for efficient review and enable centralized review across multiple orgs. Key features include:

Up-to-date Security Health Check scores and audit data
Audit data, including user authentication methods
Security setting changes
High-risk permission assignments
Alerts for potentially risky configuration changes and anomalous user activity

Security Center 2.0 gives admins easy centralized access to details required for incident reporting, such as originating IP addresses, domain names, log patterns, indicators of compromise, impact scope, root cause, and mitigation measures.

Data breach reporting requires additional information about what sensitive data was exposed or exfiltrated. Security Center 2.0 helps by surfacing data-driven security insights that identify the sensitive objects and fields the user account(s) could access, as well as what the user could do with the data (permissions). Mitigation measures are tracked and displayed via the Security Insights, available in the Security Center Extension application.

Build a foundation of trust

Admins are the front line of trust and security in every Salesforce org. With AI on the rise and data flowing faster than ever, the complexity is real—but so is your ability to manage it. Security Center 2.0 helps you meet today’s challenges head-on, with tools like accelerated data classification, automated risk prioritization, streamlined permissions management, and one-click audit reports.

You’ll spend less time chasing down risk and more time enabling your org to grow, securely. Some admins report reducing security administration tasks by over 80% and cutting audit prep time by up to 90%. That’s more than just a stat—it’s time back to focus on improvements that directly benefit the business.

With Security Center 2.0, you’re not just securing your org—you’re saving time and building a foundation for trusted innovation and Agentforce adoption.