Mike Gerholdt

Mike Gerholdt is the Senior Director of Salesforce Admin Evangelism at Salesforce. He is part of a group of World-class Admin Evangelists who are helping Salesforce Admins realize their dreams by being technology leaders and advancing their careers.

The Future of Lightning with Shawna Wolverton

Today on the Salesforce Admins Podcast we’re speaking with Shawna Wolverton, Senior Vice President of Product Management at Salesforce. Most recently Shawna has been leading the charge on Lightning. She currently runs the Lightning Experience teams as well as our process automation work group. Join us as Shawna shares her inspiration for building out the […]

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Bring the Salesforce Spring ’17 Release to Your Users

Salesforce Administrators wear many hats, and when it comes to Salesforce releases we are readers, learners, and communicators. With Spring ’17 release, there are so many great features for Admins that will make your end-users love using Salesforce, and great features for you to continue to drive efficiencies and be leaders in your organization. Here […]

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Salesforce Admins Around the World with Megan Petersen

Today on the Salesforce Admins Podcast we’re speaking with Megan Petersen, a Salesforce Senior Principal Success Manager from the Sydney office. Megan is passionate about customer success at Salesforce and has been extremely effective in creating her own role in the company and scaling the program in Australia while activating the community across eight different […]

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How to Get Started with Lightning with Umair Ilyas

Today on the Salesforce Admins podcast, we’re speaking to Umair llyas, a Senior Salesforce Consultant at Acumen. Umair did a fantastic presentation in December at Salesforce World Tour which was all about helping admins transition to Lightning. Along with having a great presentation, Umair works as a hands on mentor to help admins make the […]

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How L’Oreal is rolling out Lightning with Michael Lupino

Today on the Salesforce Admins podcast, we’re speaking to Michael Lupino, the CRM manager for L’Oreal corporation. Michael is currently helping L’Oreal migrate from Classic to Lightning, while creating new apps and other amazing things within the tool. He’s here to share his experience and a few helpful tips for you to be successful with […]

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Admin Inspiration from Down Under with Mark Tossell

Today on the ButtonClick Admin podcast, we’re speaking to Mark Tossell, a brand new admin based in Sydney, Australia. In May of 2016, Mark left his previous career where he didn’t have any CRM experience to take a job as a Salesforce admin. We’re very excited to share Mark’s inspirational story in our last episode […]

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Implementing Salesforce with Alexander Salatzkat

This week on the Buttonclick Admin podcast, we are speaking with Alexander Salatzkat, Head of CRM at Carl Zeiss Vision about the process of implementing and integrating Salesforce CRM into your business and of course how the role of the Salesforce Administrator is essential to the success of such an implementation.….and we’re speaking in German! […]

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Personas with Mabel Chan and Alyssa Vincent-Hill

This week on the podcast we are speaking to Senior User Researcher Mabel Chan and Principal User Researcher Alyssa Vincent-Hill—both on the UX Salesforce team. We’re diving deep into the world of personas and discussing how our research team uses personas to help us better understand our customers. Join us as Mabel and Alyssa define […]

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Social Customer Service with Kathy Baxter & Kristen Muramoto

This week on the podcast we’re speaking to Kathy Baxter, a Principal User Researcher and Kristen Muramoto, a Senior Product Designer. You may remember Kathy and Kristen from their amazing presentation on Social Customer Service at Dreamforce. They’re here to offer lots of relevant insights, best practices, and tips for marketers and admins alike. More […]

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