Tell me if any of these statements apply to you and your company. “Oh we just have soooo many spreadsheets.” “We have Salesforce but our sales management loves their spreadsheets.” “Management told me its just easier to update a spreadsheet, so I feel stuck” Ok, I could go on and on but you get the […]

 “A lot of people incorporate Agile into their daily life. I planned my move using scrum, and my wedding using scrum. Literally taking these principles and applying them to everything you do.’”   About Kelly Currier Kelly Currier manages the Agile Delivery Methodology program for Salesforce.com’s Technology & Products organization, an enterprise with over 200 agile teams.She has […]

Too Long; Didn’t Listen Can you believe January is over? Wow that went fast. And as an Admin you may have been busy gather requirements for new processes, reading up on the Spring 15 release notes, or just digging out of all the snow. So here is a quick recap of the podcast episodes you […]

 “It’s like you’re meeting an old friend. You’ve got this connection, and it’s the first time in my career that it’s really made me say ‘Yeah, you are in the right place. This is what you should be doing.’”   About Kieren Jameson Kieren Jameson, MLIS, is Digital Solutions Manager with ETR (a California-based non-profit focusing […]

You BUZZED, we listened! Check out our first ever Admin Buzz podcast episode, featuring the Top Admin Tips for 2015 submitted by Davina Hanchuck, Chris Duarte, Becky Webster, Reid Carlberg, and Garry Polmateer. “Get out of your comfort zone!” “Go to the AppExchange.” “Communicate to your users as much as possible.” “Make friends with a […]

 “If you’re connecting, if you’re listening, if you’re driving feedback to the right areas, and you love working with customers and serving them… you are already a community manager.”   About Phoebe Venkat Phoebe is the Director of Engagement for the customer Success Community at Salesforce. She has 10+ years experience building employee communities at enterprise companies, […]

One of the key qualities to a successful Salesforce Admin is the ability to communicate effectively. Previously I wrote about The New Habits of a Successful Salesforce Admin, included in those habits is communication. Effective communication will not only drive adoption, but will actually lower the amount of time you spend supporting user requests. For this […]

 “Sometimes we think the language is a barrier, right? And we think that it’s difficult to understand. But at the end of the day, for me as a developer, we have the code that is the common language.”   About Carolina Carolina Ruiz is an accomplished certified Force.com Developer with experience and skills in design, implementation and […]

“If you are a new Admin, or new to Salesforce you should feel really glad that you are coming into this world. Because I have never ever seen a platform or a community that is stronger than this one. The amount of resources that are available to you… just are unending. The most important thing […]