Mike Gerholdt

Mike Gerholdt is the Senior Director of Salesforce Admin Evangelism at Salesforce. He is part of a group of World-class Admin Evangelists who are helping Salesforce Admins realize their dreams by being technology leaders and advancing their careers.

Salesforce Admins are Superheroes with Trailhead

You knew it from the moment you created your first field. Nothing about you physically changed, but your business did. It was more productive because you had one more piece of data to help everyone serve your customers better. So you added a workflow, then a validation rule, and maybe a couple page layouts. Before […]

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The Thanksgiving Episode!

This week on the podcast we take a moment to say thanks for listening, sharing our posts, suggesting guests, and contributing to the community. We also want to encourage you to take a moment and send a thank you to someone in the community who has been helpful to you.

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Top 5 Tips for User Management

From the Admin keynote to the Admin zone, Dreamforce 14 was definitely the year of the Admin. It was so cool to have access to hundreds of Admin experts and sessions designed to make an admin’s life easier. In one of my DF14 breakouts I shared my top 5 tips for user management, because—let’s face […]

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Rebecca Vanderslice on Salesforce & CareerBuilder

This week we talk to Rebecca Vanderslice who is the Salesforce.com Administrator and scrum master for CareerBuilder. She is a Certified Salesforce Administrator and Awesome admin superhero! Rebecca is part of an amazing team at CareerBuilder and works with both analysts and developers. For admins this episode will shed more light on change management, and agile […]

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What Salesforce Admins can learn from Taylor Swift

Chances are good that if I’m out for a walk there is a Taylor Swift song on rotation. One day after a walk a few news items showed up in my Facebook feed about Taylor Swift, curiously I clicked on them. After reading them I learned that Taylor Swift is great at creating memorable experiences. As […]

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Kevin Richardson on getting to the Why

This week on the podcast we talk to Principle Customer Success Manager, Kevin Richardson. Kevin shares with us a great approach that he uses with customers to understand features and functionality by asking Why. While this may sound simple this is a powerful way to understand feature requests. Kevin also gives us a great example […]

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Increase Mobile Adoption with the Salesforce1 Wizard

The Salesforce Winter 15 release was packed with exciting new features for Admins- Lightning Process Builder, Data.com Duplication, and many more. There is one you shouldn’t overlook and that is the Salesforce1 Wizard. If you listen to the ButtonClickAdmin Podcast you have heard Gillian say numerous times that “Admins live in the setup menu” so […]

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Jordan Mangini on Being a Salesforce Admin at Salesforce

This week on the podcast we talk to Salesforce Admin at Salesforce- Jordan Mangini. Jordan is a Senior Application analyst at Salesforce with a BS in Computer Science. Jordan talks us through his journey to Salesforce- hint: he loves math! As well as gives us some insight into how Salesforce manages user requests. The key […]

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Getting Ready for Lightning Process Builder

For Salesforce Admins Christmas came early this year with Lightning Process Builder- which is among the many epic features in the Winter ’15 release. We did an amazing demo in the Admin Keynote at Dreamforce this year to show the Lightning Process Builder in action, as we prepared for the keynote the real power of […]

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