New in the Summer ’14 Release is the ability to mass delete reports- which is awesome! And if you haven’t read the Summer ’14 release notes you can see them here. With that new functionality comes some clean up. As a Salesforce Admin we can’t just go around deleting reports. Even though they may look […]

I don’t know code. But I love Salesforce and I’m pretty good at the declarative stuff. Let me help you, let me be your ButtonClick Admin!

This weekend I had the chance to watch Moneyball again. For those of you have not seen the movie I’ll make it easy and give you a link to synopsis. Now, if you have seen the movie you might be wondering- “what does this have to do with Salesforce?” Well, everything. Thinking back to my […]

I love my mom. I even took her to a Customer Company Tour stop in Minneapolis. She was completely overwhelmed by everything she saw. During the keynote address she whispered to me “I don’t really understand everything he’s talking about, but it he is a really good speaker.” Now I know that a lot of […]

The Salesforce community is growing at a rapid pace, with over 1 Million members in the success community it’s only picking up pace. In order to keep up with all the great work that the community is doing the Salesforce team is growing and we want to introduce you to the team that supports us […]

Time.  That one pesky commodity that just doesn’t stand still.  Our society has been fortunate enough to see technology explode an exponential rate, allowing everyone to do more and in better ways.  But while the quantity of work to be done has grown, time still moves at the same rate.  This can be especially troubling […]

What an exciting weekend this has been. I decided I needed a new hobby and went old-school. I actually stopped by a Radio Shack store and bought a starter Arduino kit. For most of us (including me) the Dreamforce 2013 keynote was one of the first times we understood how the connection between software and […]

This week on the podcast we talk to Principal and Owner of Elucidate, Katie Herstein about the value of creating great user videos. Katie has a Master’s in technical communication and her company specializes in creating video training for Salesforce. This is a must-listen-to-episode for any admin struggling to get users trained in a consistent […]

Shell Black started consulting on Salesforce.com in 2005 and instantly fell in love with the platform. What started as a passion to solve problems in the Cloud, soon became a business. ShellBlack.com, LLC was founded in 2010 with a simple mission – to help companies maximize their CRM investment by providing elegant Salesforce solutions that […]