Archives

By: Category: Article

Showing:

Introducing setup powered by agentforce

Introducing Setup Powered by Agentforce: Your New Admin Superpower

Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (pilot at Dreamforce 2025). This will make your life easier by helping with key tasks like managing users, creating objects and fields, troubleshooting user access issues, summarizing Help & Training, and navigating you to the right Setup […]

READ MORE
why every admin should maintain a backlog

Why Every Admin Needs a Backlog (and How To Use One)

Requests come from everywhere: users, stakeholders, leadership. Without a plan, it’s easy to fall into reactive mode. A good backlog helps admins stay grounded. It’s your go-to place for capturing ideas, organizing requests, and moving your org forward with clarity and confidence. In this post, we’ll discuss what a backlog actually is, how to start […]

READ MORE

Slack Is Redefining the Salesforce Admin Role

Today on the Salesforce Admins Podcast, we talk to Nicole Pomponio, Director of Delivery Management and Operations at SaltClick. Join us as we chat about how admins can unlock the full potential of Slack in Salesforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Nicole Pomponio. […]

READ MORE
The Salesforce Admin’s Guide to Dreamforce 2025

The Salesforce Admin’s Guide to Dreamforce 2025

Calling all Awesome Admins! Dreamforce 2025 is your moment to build boldly and help shape the future of the Salesforce platform. Join us October 14-16, 2025, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with the power of trusted AI, real-time data, and CRM. Dreamforce is where admins become strategic leaders, expand their […]

READ MORE
Why Every Admin Should Adopt a Consulting Mindset

Why Every Admin Should Adopt a Consulting Mindset

As a Salesforce Admin, and especially a solo admin, the requests from your team sometimes get overwhelming. One moment someone needs a new field, the next moment there’s a request for a report, and these all end up living in your org forever. If you don’t have a prioritization system in place, it becomes extremely […]

READ MORE
Jen’s Top Winter ’26 Features

Jen’s Top Winter ’26 Features for Admins

Ah, winter . . . As I think about winter in the U.S., I have visions of me being fully decked out in my heated jacket and scarf, with my heated hand warmer keeping my hands nice and toasty. Yes, heated all the things. Meanwhile, my furry co-worker Mochi is living her best life, treating […]

READ MORE
Finding Your First Agentforce Win as a Salesforce Admin

Finding Your First Agentforce Win as a Salesforce Admin

As a Salesforce Admin, the potential of AI is huge, and Agentforce puts that power directly in your hands. But with so many possibilities, the biggest question is often the simplest: Where do I begin?  If you’re exploring how Agentforce fits into your org, or even a specific project, you might find yourself wondering how […]

READ MORE