The Agentforce Virtual Hackathon challenged participants to build real-world solutions using the Agentforce platform. Builders from across the Trailblazer Community came together to use tools that brought their ideas to life, including those especially relevant for Salesforce Admins, like Prompt Builder, Flow, and Slack integrations. We’re highlighting a few of the most impactful, creative, and […]

Salesforce Admins are always on the lookout for innovative ways to enhance workflows and deliver more value to your organizations. Today, we’re excited to introduce a groundbreaking feature in Agentforce that will revolutionize how you interact with data: multimodality. This new capability allows Salesforce’s Foundational Large Language Models (LLMs) to process various types of input, […]

At TDX 2025, Agentblazers came together to demonstrate what happens when creativity meets artificial intelligence (AI). The Agentblazer Showcase featured Salesforce Admins and community members who built innovative Agentforce solutions to solve real business challenges. Each had just four minutes to demo their use case—and they delivered. These builds didn’t just show what’s possible with […]

Summer, by far, is one of my favorite seasons. It’s the time of year where the chances of me being cold are really slim. When I think of summers in the US, I think of lemonade, roasted corn on the cob, barbecuing all the things, sitting on the beach in P-Town with Mochi (my 6-year-old […]

Let’s face it: As a Salesforce Admin, you’re already juggling workflows, security settings, automations, and the ever-growing stack of requests from across your org. Now, toss in generative artificial intelligence (AI) and suddenly, everyone expects you to be part admin, part prompt whisperer. Good news: You don’t need to be a data scientist or a […]

Building with Agentforce opens up a world of possibilities for Salesforce Admins, but identifying strong use cases and getting started can feel overwhelming at first. That’s why we asked six experienced Agentblazers to share their top tips for getting started, building efficiently, and demonstrating impact. From finding the right use case to preparing your data, […]

The evolving admin landscape The Salesforce Admin role is continuously evolving, especially with the integration of artificial intelligence (AI). As Salesforce Admins, we play a crucial role in ensuring our users get the most out of the platform, and sometimes that means adapting to where our users are most comfortable. One such place is Slack, […]

Dreamforce 2025 is your stage. Join us in San Francisco (and on Salesforce+) this October 14-16, where we’ll spotlight the most innovative, thoughtful, and trailblazing Salesforce Admins in the world. If you’ve got ideas, lessons, or real-world stories that can help admins grow, we want to hear from you! The Admin Track at Dreamforce 2025 […]

This article was co-authored by Holly Prouty and Tuhina Koppikar, Lead Researchers on the Salesforce Research & Insights team.  Salesforce’s Research & Insights partners tightly with product leaders to inform product roadmaps and decisions, so your voices directly shape the future of Agentforce. At TDX ’25, the Agentforce Feedback Zone gave the Research & Insights […]