This week I had a chance to sit down with the incredibly smart Alex Sutherland. Now for those of you in the developer community you may already know of Alex, but for some of us Admins he can be new. Alex is wicked smart and shares with us his key to how Salesforce Admins can […]
An innovative person is one who introduces new ideas, via original and creative thinking. Product innovation is the process of bringing or using new ideas or methods for the benefit of a product’s or service’s feature-set. All product innovation is made possible by innovative people using the immense power of human imagination. Decision-making and distortion […]
This week at the Salesforce World Tour New York I sit down and chat with Guiseppe Hammer, who is passionate about giving back to the community. Guiseppe quit his job in Financial Services as a CTO to “jump” into his passion for helping underrepresented groups. He is now doing two volunteer projects through Tap Root. […]
Lots of important things happened around the globe in 2006: NASA launched the New Horizons probe on the first mission to Pluto, English-language Wikipedia published its one-millionth article, and Roger Federer won the Australian Open and lost the French Open. And in the midst of all that, Salesforce debuted the IdeaExchange to involve customers in its […]
The London World Tour was the biggest Salesforce event outside of Dreamforce –thanks to the 9,600 attendees! Last Thursday at the ExCeL Centre, Admins brought incredible energy to the Trailhead Zone– from the standing-room-only Admin Theatre to the Ask the Expert booths, Admins were everywhere. Check out the photos of the fun here. There was also […]
Struggling with Adoption? Can’t figure out why your users aren’t adopting Salesforce as fast as you thought? Maybe it’s a process problem? This week we talk to Benjamin Bolopue who is looking at the process first to solve adoption issues and to make his company move Lightning fast! We chat about his continuous improvement background […]
In just a few weeks, I’m taking the Salesforce Admin Certification Exam. Although I’ve been using Salesforce for years, I’ve never taken the leap to get certified. It’s time to get that first certification! How am I preparing for the exam? Prioritize subject areas My incredible fellow Admin Evangelist LeeAnne Templeman shared this study guide […]
Let’s face it, change can be scary. Especially in technology. I want to change the way you think about change. Change can be a positive thing — if managed smartly. You can reduce the stress, fear, and uncertainty of rolling out changes, by embracing a core set of strategies. Our Salesforce engineers come up with […]
Ever feel like there is a firehose of content for Salesforce Admins out there? Missy Longshore does and she has set out to tame that firehouse and bring great content to help Admins learn with #AdminHour. What is Admin Hour? An interactive hour on periscope dedicated to giving admins actionable content that they can implement […]
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