Spring is here and now is as good a time as any to do a bit of housekeeping … of your Salesforce org that is! And, we’re excited to equip you with all the tools you need to make it a breeze.
This month, Team Trailhead released a new badge called Data Quality as part of the Learn CRM Essentials trail. Earn this badge and you’ll discover strategies for assessing and improving the quality of your data in Salesforce.
There some great threads and groups on the Trailblazer Community to check out:
Your customers talk to AI every day. They ask their phones for directions, tell their smart speakers to set timers for cooking, and expect voice interfaces to be available for questions. But when they call your contact center, they end up in a queue. As a Salesforce Admin, you’re the one who decides how your […]
Admins in the Agentic Era is a series exploring how Salesforce Administrators are evolving in the era of AI, automation, and autonomous systems. We spotlight leaders who are experimenting, advising, and redefining how modern systems are built, governed, and scaled. In Conversation with Nicole Pomponio Nicole is a Delivery & Operations Leader at SaltClick and […]
If you’re one of my routine release readers, you know that out of the three release seasons, summer is my favorite time of year. Sure, it can be hot, but I’d rather have it hot than the cool 50-60° spring-like weather we get in Boston, or winter (I don’t like the cold). To me, summer […]
