Jen's Winter '22 Highlights

Jen’s Winter ’22 Salesforce Release Highlights for Admins and Users

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Get ready for Winter ’22

I don’t know about you, but I’m not ready to give up the summer for fall, let alone winter. Brrrrrr…
But, alas, here we are, getting ready for Winter ’22.

Get Started with Einstein Copilot Custom Actions.

Get Started with Einstein Copilot Custom Actions

As Salesforce continues to revolutionize how users interact with the Einstein 1 Platform, Einstein Copilot is poised to provide a new and exciting layer of artificial intelligence (AI)-powered conversations for your users. Einstein Copilot is your trusted AI assistant for CRM — built into the flow of work for any application, employee, and department. With […]

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Be Release Ready Spring '24 | The Ultimate Guide to Prompt Builder.

The Ultimate Guide to Prompt Builder | Spring ’24

Artificial intelligence (AI) is not a new concept to Salesforce or to Salesforce Admins. Over the years, Salesforce has empowered admins with a user-friendly interface for the setup and configuration of predictive AI features such as Opportunity Scoring, Lead Scoring, Einstein Bots, and more. The introduction of generative AI in Salesforce brings even more possibilities […]

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Be Release Ready Spring '24 | Einstein for Formulas.

Einstein for Formulas | Spring ’24

Formula creation and maintenance is an important skill to have as an Awesome Admin. You can use formulas to automate calculations, validate data, derive values, perform conditional logic, concatenate information, trigger automation, calculate date/time, and much more. You will commonly use formulas in (the most obvious) formula fields, validation rules, and default values in fields. […]

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